Program Manager, Marketing Solutions

Job Title:

Job Description

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

As a Program Manager, you will plan, coordinate, and deliver automotive marketing and customer engagement programs from initiation through completion. You will manage project schedules, budgets, scopes, risks, and cross-functional teams to ensure CRM, digital, direct mail, loyalty, retention, and customer lifecycle marketing initiatives are delivered accurately, on time, and within budget.

This role is ideal for a highly organized, collaborative, and client-focused professional who is comfortable working across multiple teams, presenting to stakeholders, and managing competing priorities with limited direction.

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

• →Manage end-to-end execution of automotive marketing campaigns and client projects
• →Develop and maintain project plans, timelines, budgets, forecasts, status reports, and project documentation
• →Collaborate cross-functionally with Creative, Development, Analytics, QA, Production, Client Success, technology teams, and vendor partners
• →Facilitate client and internal stakeholder meetings, gather requirements, and document business objectives
• →Create and deliver clear, polished PowerPoint presentations for internal teams and client-facing discussions
• →Monitor project scope, risks, issues, dependencies, and change requests, escalating when appropriate
• →Ensure campaign deliverables meet quality standards, business requirements, and client expectations
• →Support estimates, statements of work, billing requirements, and project financial tracking
• →Track project performance against key success measures, including on-time delivery, budget adherence, client satisfaction, quality, and stakeholder communication
• →Maintain strong client relationships through proactive communication, follow-up, confidentiality, and issue resolution
• →Work independently with minimal direction while keeping teams aligned, informed, and accountable
• →Support one or multiple client accounts depending on business needs and skill set
• →Drive process improvements and identify opportunities to improve operational efficiency
• →Balance competing priorities in a fast-paced environment with flexibility, sound judgment, and an open-minded approach
• →Travel locally for client visits as needed, up to 10% or less

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE