Quick Summary
Key Responsibilities
Utilize Workforce Management tools to forecast call volume, AHT, and shrinkage to create staffing
Technical Tools
OtherAnalyst
Job Title:
Sr. Analyst, WFM ForecastingJob Description
Responsibilities
~1 min read- →
Requirements
~1 min readLocation:
IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th FloorsLanguage Requirements:
Time Type:
Full timeLocation & Eligibility
Where is the job
Ind Gurugram
On-site at the office
Who can apply
Same as job location
About this job
- Posted
- 14 days ago
Listing Details
- Posted
- October 1, 2026
- First seen
- October 1, 2026
- Last seen
- October 5, 2026
Posting Health
- Days active
- 13
- Repost count
- 0
- Trust Level
- 24%
- Scored at
- October 15, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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