Compliance Framework Content Specialist

Research and interpret compliance standards, regulations, frameworks, and industry requirements.

Build and maintain baseline, baseline-modified, and custom compliance frameworks in accordance with established content standards.

Develop and maintain requirements, controls, test procedures, evidence requests, applicability rules, and metadata.

Create and review mappings between framework requirements, evidence requests, cloud controls, partner frameworks, and related content.

Assess framework revisions and determine required updates to existing Compliance Essentials content.

Collaborate with Delivery and subject-matter experts to validate framework structure, control language, evidence requirements, and mappings.

Work directly with customers in discovery sessions, reviews, and feedback discussions to understand their compliance programs, framework usage, and content needs.

Clearly explain framework structure, content scope, evidence expectations, and product behavior to customer audiences without overstating what the product or framework guarantees.

Convert customer questions, feedback, and recurring pain points into documented requirements, content improvements, and product recommendations; follow through with internal teams and communicate outcomes.

Facilitate customer-facing content walkthroughs, enablement sessions, or demonstrations as needed.

Prepare framework content for lower-environment testing, release validation, and production deployment.

Review generated framework files, mapping artifacts, and release packages for completeness, accuracy, consistency, and traceability.

Participate in stage testing, content releases, change-log development, and post-release validation.

Document content decisions, assumptions, dependencies, and known limitations.

Support framework integrations and partner mapping initiatives using structured formats such as JSON, CSV, spreadsheets, or similar data models.

Identify opportunities to improve content processes, automation, tooling, and quality controls.

Contribute to internal training and enablement materials for assessors, Delivery teams, Support, and Customer Success.

Monitor industry developments and emerging frameworks to inform the Content Team roadmap.

3+ years of experience in compliance, cybersecurity, audit, risk management, governance, or technical content development.

Demonstrated experience working with one or more compliance frameworks, such as NIST, SOC 1/SOC 2, ISO, PCI, HIPAA, HITRUST, FedRAMP, CMMC, privacy, or AI governance frameworks.

Experience with GCP. 

Strong ability to interpret authoritative source material and convert it into structured, actionable requirements.

Experience creating or reviewing control-to-evidence, requirement-to-control, or framework-to-framework mappings.

Strong attention to detail and commitment to content accuracy.

Excellent written and verbal English communication skills.

Ability to manage multiple framework initiatives and competing priorities.

Ability to work effectively with technical and nontechnical stakeholders.

Demonstrated ability or willingness to engage directly with customers in a professional, consultative, and customer-focused manner.

Strong listening, discovery, presentation, and facilitation skills; able to ask clarifying questions and explain complex compliance concepts in clear, audience-appropriate language.

Skill in managing customer expectations, documenting commitments and open questions, and translating feedback into actionable internal work.