GTM Software Engineer (Backend) - Distributed US or Canada

We're looking for a Backend Software Engineer to join our GTM Engineering team.  In this role,  you’ll be focusing on building out our internal knowledge and intelligence infrastructure.  This is a new system designed to leverage the latest in agentic execution combined with deep software development fundamentals to enable real improvements to not just the Revenue team, but Cockroach Labs as a whole.  

You’ll help define what a modern, mixed classic-and-agentic workflow system looks like: how teams build reliable, repeatable workflows in an augmented operating environment where humans and AI agents collaborate seamlessly. This is a new class of system that has the potential to redefine how Cockroach Labs operates, and you’ll play a foundational role in shaping its architecture, workflows, and user experience.  While this is a remote role, you must be based in either the U.S or Canada to be eligible for the role. 

• Feature Development & Integration:  Design, implement, and maintain new features and integrations that enhance the GTM OS, our new system for delivering actionable intelligence across the company. This work will include both traditional and agentic engineering approaches, leveraging the latest AI technologies to build impactful tools and workflows.
• Performance Optimization & Troubleshooting:  Investigate and resolve complex performance and reliability issues within the GTM OS and its data pipelines, ensuring production-grade availability. Build observability and monitoring capabilities into the system.
• Customer Focus: Partner directly with internal teams to understand how they spend their time and identify opportunities where we can better support them. In some cases, this may involve building entirely new features; in others, it may mean making iterative improvements to existing systems and workflows.
• Enablement: Present and consult across Cockroach Labs to showcase the work we’ve built and help teams understand how to best leverage it. This includes presentations, detailed documentation, and workshops.
• DevOps Tooling & Infrastructure: Continuously improve and manage the infrastructure, tooling, and supporting systems required to operate and scale the GTM OS effectively.

In your first 30 days, you’ll complete Cockroach Labs’ onboarding program, gaining a solid understanding of CockroachDB’s architecture, features, and relevant development processes.  During this time, you’ll also set up your local development environment, CI/CD tools, and repository access and contribute to at least one feature or tooling improvement in working closely with the other engineers for guidance and review.

By 60 days, you’ll be actively contributing to the overall design and direction of GTM OS, and will start taking on direct, low to medium complexity features or tasks while gradually building confidence and expertise. 

After three months, you’ll independently lead new features end-to-end, from requirements gathering and design to implementation and deployment, demonstrating autonomy and initiative.  You will proactively identify and champion improvements in the system, turning insights into concrete development proposals, and provide technical guidance to peers through direct feedback, code reviews, and best practices learned throughout your experience. 

• 5+ years of hands-on software engineering experience, ideally with distributed systems or complex infrastructure projects.
• Exposure to customer-facing or field engineering roles, providing technical guidance and support to clients.
• Proficiency in at least one programming language; Go is preferred, but not required.
• Strong understanding of containerization (Docker) and orchestration (Kubernetes).
• Familiarity with CI/CD pipelines, version control (Git), and Infrastructure as Code (Terraform, Ansible, etc.).
• Experience working with at least one major public cloud provider (AWS, GCP, or Azure).
• Proven ability to diagnose and resolve complex technical issues in production environments.
• Strong written and verbal communication skills, capable of tailoring information to both technical and non-technical audiences.
• Comfortable partnering with cross-functional teams—such as Solutions Engineers and Enterprise Architects—to gather requirements and drive customer success.
• Willingness to adapt to changing priorities and customer needs in a fast-paced, innovative environment.

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com.

Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work.