Infor M3 CloudSuite Technical Consultant

We are seeking an experienced Infor M3 CloudSuite Technical Consultant to support the technical configuration, administration, security, and operational readiness of enterprise ERP implementations.

This is a hands-on consulting role responsible for configuring and managing M3 CloudSuite environments, performing post-provisioning activities, administering Infor OS and M3 security, supporting technical cutover, and preparing customer IT teams to assume ongoing administration responsibilities.

The ideal candidate has direct experience implementing Infor M3 CloudSuite in complex, multi-company or global environments and can independently execute technical configuration activities while working within established solution architecture and project delivery standards.

Note: This is a remote opportunity and can be located from anywhere in the United States. #LI-Remote.

• →Infor M3 CloudSuite / M3 CE: Environment configuration, post-provisioning, company/division setup, and M3 Business Engine administration.
• →Infor OS: Platform configuration, tenant administration, user management, and application access.
• →M3 and Infor OS Security: Security roles, authorization configuration, user provisioning, and access troubleshooting.
• →Authentication and Identity Management: SSO, SAML, identity federation, and enterprise identity providers.
• →Infor Process Catalog (IPC): Understanding of standard M3 configurations and preconfigured security roles.
• →CloudSuite Environment Management: Configuration management across multiple environments, environment readiness, and production preparation.
• →Infor CloudSuite Release Management: Monthly update cycles, technical validation, and environment-level regression testing.
• →Technical Cutover: Production readiness, environment cleanup, configuration validation, and go-live support.
• →Candidates must also demonstrate a working understanding of Infor ION, IDM, Data Fabric/Data Lake, and Enterprise Search, sufficient to support foundational administration, security, and configuration activities.

• Execute M3 CloudSuite post-provisioning activities in accordance with project requirements and the applicable Work Order.
• Configure and validate M3 environments, including development, testing, training, and production environments.
• Support M3 Business Engine setup, company/division configuration, and foundational system settings.
• Configure and administer Infor OS platform settings and associated services.
• Coordinate environment readiness, refreshes, configuration migration, and technical troubleshooting.
• Work with Infor Cloud Operations and customer IT teams on provisioning, connectivity, and environment-related issues.

• Configure and maintain M3 and Infor OS users, roles, authorizations, and application access.
• Refine Infor Process Catalog (IPC) preconfigured security roles to align with customer requirements.
• Configure and troubleshoot authentication, single sign-on (SSO), and identity federation.
• Support Microsoft Entra ID and other enterprise identity provider configurations.
• Validate company/division access, role-based permissions, and security configurations.
• Assist with security testing, user provisioning, and resolution of access-related issues.

• Perform foundational administration and configuration of Infor OS and related M3 CloudSuite components.
• Support configuration and access management for Infor ION, Infor Document Management (IDM), Data Fabric/Data Lake, and Enterprise Search.
• Troubleshoot platform configuration, permissions, and environment-related issues.
• Coordinate with Integration Consultants and other technical specialists on dependencies affecting integrations, reporting, and application extensions.

• Participate in technical cutover planning, task estimation, sequencing, and execution.
• Support production environment preparation, configuration validation, and technical go-live readiness.
• Where acceptance testing occurs in production, develop and execute approved environment cleanup and reset procedures in coordination with Infor and project technical leads.
• Support restoration of the approved production baseline, including Golden Company configurations and applicable Infor OS components.
• Assess impacts from Infor CloudSuite monthly updates and coordinate technical validation and regression testing.
• Troubleshoot environment and platform issues during deployment, go-live, and hypercare.

• Maintain environment configuration, security, and administration documentation.
• Develop technical procedures and support documentation for customer IT teams.
• Conduct knowledge transfer and training for system administrators and designated technical owners.
• Coordinate handover of environment administration and operational responsibilities to the customer.