Case Manager

One of the oldest organizations of its kind in the country, Community Partners in Action (CPA) was founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. Through our programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, we provide a long-term impact that positively transforms individuals and society at large. Annually serving over 4,000 individuals throughout Connecticut, our work is possible due to partnerships with and support from individuals, government, private funders, organizations, and businesses.

Join a mission-driven team working to advance equity, inclusion, systemic change, and criminal justice reform. We support our employees with comprehensive benefits, generous paid time off, and a workplace centered on well-being. Eligibility for the benefits below varies by work schedule.

• Health coverage: Medical, dental, and vision insurance for employees who work at least 25 hours per week; eligibility begins after 60 days of employment.
• Retirement: Eligibility to participate in the 401(k) plan after 60 days of employment.
• Employer-paid protection: Basic life, accidental death and dismemberment (AD&D), short-term disability, and long-term disability coverage for employees who work at least 25 hours per week.
• Voluntary benefits: Critical illness, identity theft protection, pet insurance, prepaid legal services, personal accident insurance, supplemental short-term disability, and whole life insurance.
• Paid time off: Generous vacation, personal, and sick leave.
• Paid holidays: 13 paid holidays each year.
• Employee support: Access to an Employee Assistance Program.
• Workplace culture: A supportive environment focused on employee health, wellness, and meaningful work.

CPA is guided by our BEDI (Belonging, Equity, Diversity, and Inclusion) culture. WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. Read more about our BEDI culture at https://cpa-ct.org/our-bedi-journey/

Our Work Release Program (WRP), currently funded by the CT Department of Correction (CT DOC/Department), provides residents with safe and secure housing, basic needs assistance, employment readiness and placement opportunities as well as the development of life and work skills essential to the promotion of self-reliance, responsibility, and accountability.

The ideal candidate will have a bachelor’s degree, preferably in Social Sciences or two-year degree in substance abuse counseling. Experience in case management and client supervision. Educational requirements may be substituted with experience on a year-to-year basis. Knowledge of the criminal justice system and ability to interact with people of diverse backgrounds. Must have strong interpersonal and communication skills. Must be computer literate. Bi-lingual (English/Spanish) skills required. Must have a valid driver’s license and reliable transportation. Some evening and holiday hours may be required. Candidates with lived experience encouraged to apply.

• Commit to mission and program goals.
• Promote a culture of respect, empathy, mutual support, belonging and work to eliminate any unconscious bias or discrimination in our beliefs, rules and systems.
• Supervise residential clients in compliance with Department of Correction security requirements.
• Assess all new intakes to determine programming needs.
• Develop service plans to include employment, life and financial skills, release prevention, release planning.
• Provide orientation to the program for all new intakes.
• Provide and document individual counseling for assigned caseload.
• Facilitate and document groups using modality specific to clients.
• Provide effective crises intervention.
• Maintain client confidentiality.
• Conduct substance screening specimen testing and testing protocol of program.
• Maintain contact and coordination with employers and outside agencies monitoring client programming.
• Work in collaboration with the Employment Specialist to ensure that all client needs are addressed.
• Work with area landlords to develop a pool of housing opportunities for clients.
• Serve as a role model to residents and staff by modeling pro-social behaviors.
• Solicit resident satisfaction feedback.
• Establish and maintain appropriate boundaries with residents and members of their identified support group.
• Actively participate in the overall effort to meet performance outcomes set by CT DOC and CPA.
• Participate in related seminars, panels and workshops to enhance visibility of program.
• Seek and engage in annual training to increase overall professional skills.
• Regular, reliable attendance and timeliness are essential functions of this role.
• Perform other duties related to effective advocacy for employment of ex-residents, as necessary.
• Maintain a flexible work schedule.