compassbusinesssolutionsinc2mo ago

Service Technician

United States·Gahannamid

Service TechnicianSkilled Trades & Field Services

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Quick Summary

Key Responsibilities

Diagnose and troubleshoot standard mechanical, electrical, and hydraulic systems.

Technical Tools

Service TechnicianSkilled Trades & Field Services

Who We Are:
Since 1963, A&H Equipment Co. has been the leading provider of municipal, truck and environmental solutions in Pennsylvania, West Virginia, and now in Ohio.

Job Summary:
A&H is seeking a Service Technician that is responsible for repairing customers’ equipment and has general product and equipment knowledge, strong mechanical skills with the ability to maintain a safe and clean environment. This position will directly report to the Service Manager and will need to maintain a professional work ethic with customers and A&H Team.

The standard shift for this role is 7:00 AM-3:30 PM with overtime available.

Core Responsibilities:

Diagnose and troubleshoot standard mechanical, electrical, and hydraulic systems.
Install parts and add-on equipment as per install specifications
Demonstrate knowledge of functionality and operations of equipment
Perform safety inspections on equipment
Operate a forklift with necessary certification
Weld and fabricate as needed within the shop to support service operations
Assist department with various customer related issues including incoming calls, quotes, status of open jobs updates and more
Maintain excellent level of customer service
Consistently follow all A&H Equipment safety guidelines
Complete necessary paperwork as required for contracts, clients and company standard operating procedures
CBT training certification- willingness to complete all needed manufacturer training

Education and Experience Requirements:

High school diploma or GED required; vo-tech or vocational school education encouraged to apply
1+ year of experience in a service technician role preferred but not required
Driver’s license required as driving for company purposes may be required from time to time
Ability to obtain forklift certification
General knowledge and experience with computer systems required; experience working with a service system preferred.
Possession of Class B CDL highly preferred; interest in obtaining Class B CDL is also preferred if license is not held currently

Working Environment and Physical Conditions

Ability to lift and carry up to 80 lbs independently at waist height and above the head.
Exerting significant force to align tracks, moving heavy tool chests, or position components.
Frequently ascending and descending ladders or using the machine’s tracks and grabbing handles to reach engine compartments.
Extensive time spent crawling, kneeling, or squatting to access the undercarriage.
Reaching and working with arms above shoulder level for extended periods.
Maintaining a firm grip on heavy hand tools and power equipment.
The ability to manipulate small fasteners, electrical connectors, and delicate diagnostic tools in tight, greasy spaces.
Technicians typically spend 8 hours per day on their feet, often on hard concrete surfaces.
Maintaining mental alertness and physical steadiness while troubleshooting complex hydraulic or electrical systems throughout a full shift.
Employees may regularly be asked and expected to work overtime.