14d ago

Guest Relations Manager

United States·Raleighmid

OtherManager

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Quick Summary

Requirements Summary

• Previous hotel leadership experience in guest services, front office, or guest relations• Strong leadership, training,

Technical Tools

OtherManager

Concord Hospitality is seeking a Guest Relations Manager to lead our team in delivering exceptional guest service while upholding brand and Concord standards. This role is ideal for a proactive, caring leader who thrives on creating memorable guest experiences, motivating associates, and ensuring operational excellence.

· Inspire greatness in your team.

· Encourage and support team members to reach their full potential.

· Create a work environment that is a Great Place to Work for all.

· Lead with integrity, transparency, respect, and professionalism.

· Care for your team and their families.

Responsibilities

~1 min read

→Competitive wages
→Medical, dental, and vision insurance
→Life insurance and short/long-term disability options
→401(k) with company match
→Tuition assistance
→Discounted room rates at Concord-managed hotels
→Training, development, and career advancement opportunities

What We Offer

~1 min read

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.