OEM Catering Sales Mgr

United States·Duluthmid

Other

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Quick Summary

Key Responsibilities

Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups. Negotiate contracts, suggest menus,

Requirements Summary

Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales,

Technical Tools

Other

Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (and peak-season Tuesday–Saturday), is required.

Inspire greatness in your team.
Encourage and support team members to reach their full potential.
Create a work environment that is a Great Place to Work for all.
Lead with integrity, transparency, respect, and professionalism.
Care for your team and their families.

Responsibilities

~1 min read

→Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups.
→Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
→Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
→Generate new business through solicitation, networking, and follow-up with past clients
→Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
→Lead pre-event, on-site, and post-event communications to ensure service excellence
→Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
→Conduct site tours for prospective clients and facilitate client meetings as needed
→Train, delegate, and guide staff to ensure smooth operation of events and service standards

Requirements

~1 min read

Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
Strong communication, negotiation, and organizational skills
Ability to work a flexible schedule and thrive in a fast-paced environment
Guest-focused with attention to detail and a commitment to delivering outstanding service

What We Offer

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Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!