Alarm Monitor Technician

POSITION SUMMARY:

The Alarm Monitor position provides physical security, by monitoring a detection, intrusion monitoring system. Close Circuit TV (CCTV) monitoring; dispatch; visitor processing; and administrative services.

COMPENSATION:

$36.00 per hour

RESPONSIBILITIES:

The responsibilities of the position include, but are not limited to, the following:

• Perform all duties of an Alarm Monitor.
• Maintain daily duty log.
• Conduct and record various checks and verifications.
• Report suspicious activities and persons.
• Operate Intrusion Detection system, fire alarm system, radio transmitter and receiver, and telephones: Receives incoming fire calls by telephone or through alarm system.
• Questions caller observes alarm register.
• Determines type and number of units to respond to alarms and/or emergencies.
• Relays messages from emergency scene, such as requests for additional help and medical assistance.
• Records date, time, type of call and destination of messages received or transmitted.
• Maintains activity, code, and locator files.
• Other duties as assigned.

QUALIFICATIONS:

• You must possess an active Top Secret/Sensitive Compartment information with full scope polygraph before applying.
• U.S. Citizenship.
• Minimum of 18 years of age.
• High School Diploma or GED.
• Impeccable customer service skills.
• Possess good writing skills and ability to make decisions quickly and accurately;
• Ability to function in a fast-paced environment and able to multitask with little assistance.
• Excellent verbal communication skills and able to interpret documents to ensure all rules and procedures are applied.
• Ability to write routine reports and correspondence;
• Ability to maintain telephone rapport with customers at all levels;
• Ability to complete assignments in a timely manner;
• Ability to apply reasoning skills and document them oral, written, and/or diagram form;
• Ability to solve problems until completion;
• Ability to work in a MS Windows based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint);
• Valid driver's license;
• Current Top-Secret clearance with Compartmental Access and Full-Scope polygraph. 

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.