Compliance Operations Coordinator

Company: Convera
Location: Pune
Experience Required: 1–3 Years

As a Compliance Operations Coordinator at Convera, based in the Pune office, you will be trained to investigate and analyze corporate customers to ensure they meet all applicable regulatory requirements, legislation, and internal policies.

You will gather and review the required customer information and assess whether the organization should continue, pursue, or terminate a business relationship with the customer.

The role offers an opportunity to work in a professional, multicultural, and global environment while developing expertise in KYC, AML, and Customer Due Diligence.

• →Ensure all new corporate customers meet Know Your Customer (KYC) requirements, applicable legislation, and Anti-Money Laundering (AML) policies.
• →Review and update customer account profiles and ensure records remain accurate and up to date.
• →Communicate efficiently with internal and external stakeholders to gather required KYC information and documentation.
• →Maintain and update internal procedural documentation.
• →Support colleagues and management with:
  • →Training new employees
  • →Audit requests
  • →Projects
  • →Documentation
  • →Ad-hoc operational activities
• →Perform KYC and compliance activities primarily for US and Canada customers.

You should apply if you have:

• Junior education degree or equivalent professional experience.
• 1–3 years of experience in KYC, Customer Due Diligence, or Global Due Diligence.
• Excellent written and verbal communication skills in English.
• Strong analytical and problem-solving abilities.
• High attention to detail.
• Client-centric mindset.
• Ability to take initiative and work towards achieving defined targets.
• Strong decision-making and influencing skills.
• Flexible working approach.
• Ability to work effectively in a self-motivated and collaborative team environment.

Convera is one of the world's largest non-bank B2B cross-border payments companies.

Formerly known as Western Union Business Solutions, Convera combines decades of industry expertise with technology-led payment solutions to help businesses move money globally more efficiently.

Convera serves 30,000+ customers, including:

• Small and medium-sized businesses
• Enterprise treasury teams
• Educational institutions
• Financial institutions
• Law firms
• NGOs

With employees operating across 20+ countries, Convera promotes an inclusive and multicultural working environment.