Product Manager

The Product Manager is responsible for defining and delivering regulatory-compliant, scalable, and data-driven risk management solutions, including Customer Risk Rating (CRR) and Transaction Monitoring (TM) capabilities. This role serves as the bridge between Compliance, Risk, and Engineering, ensuring that products meet regulatory expectations while enabling efficient and effective operational workflow. As a Product Owner within our global compliance department, you will lead systems projects to support product or regulatory needs, developing product backlog and user testing efforts and consistently meeting project deadlines while completing thorough documentation and information sharing throughout.

• Translating high-level complex business requirements into Agile Epics, Features and User-Stories.
• Creating UX designs, flowcharts, story boards and diagrams to support the Features and User-Stories
• Own and prioritize the product backlog, balancing compliance needs, technical constraints, and delivery timelines
• Ensuring regulatory authority and user architecture needs are followed while acting as a liaison between business operations, support departments such as Product, Compliance and Security, and Engineering.
• Performing user acceptance testing and supporting system implementation
• Identifying and recommending improvements to management.
• Create and Maintain process and procedures guides. 

• Bachelor’s degree preferred, with 7-10 years of experience as a Product Owner / Sr. Business Analyst.
• Strong understanding of financial crime compliance (AML, KYC, transaction monitoring) is preferred.
• Demonstrated experience as a Product Owner with track record of delivering comprehensive Epics, Features and User-Stories, as well translating business requirements into technical requirements.
• Experience with creating UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Experience with data analysis, including writing SQL queries will be an asset.
• Project management experience/knowledge with ability to drive projects to successful completion.
• Experience in complex retail/consumer financial services/case management/ payment services organizations is desired but not mandatory.
• Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision making and conflict resolution skills.
• Ability to interact and communicate effectively, orally & in writing, with all levels of management.

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, result-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.