Senior Total Rewards Specialist

Convera is seeking a Senior Total Rewards Specialist to support and enhance our global Total Rewards programs through a combination of benefits administration, compensation support, and employee engagement initiatives. Reporting into the Total Rewards team, you will play a key role in the day-to-day management of international benefits programs, global leave processes, vendor relationships, invoicing, and compensation activities.

You will also contribute to the design and implementation of benefits, retirement, wellbeing, and compensation initiatives, including market benchmarking, pay analysis, and annual compensation cycles. This is a broad, hands-on role split between compensation and benefits. You will support the development and application of Total Rewards frameworks, analyse data, coordinate core processes, and make practical recommendations for review by senior members of the team. As part of a global function, you will partner with cross-functional stakeholders to evaluate program effectiveness, ensure compliance, improve processes, and increase employee awareness and engagement with our Total Rewards offerings. 

• Coordinating and delivering Total Rewards projects and workstreams from planning through implementation, including developing project plans, coordinating stakeholders, tracking actions, identifying risks and dependencies, and monitoring delivery against agreed timelines.
• Partnering with HR Business Partners to deliver Total Rewards initiatives, gathering and incorporating their business and employee insights to help shape practical, relevant, and scalable solutions.
• Responding to employee and stakeholder queries, resolving routine issues independently and escalating complex matters appropriately.
• Ensuring compensation and benefits data is accurate, confidential, and handled in line with company policies and applicable requirements.
• Identifying opportunities to simplify, document, and improve Total Rewards processes and employee experience.
• Collaborating with HR, Finance, Payroll, Legal, Procurement, and external partners to deliver accurate and timely outcomes.
• Keeping abreast of legislative and regulatory changes, and delivering changes to programmes to maintain compliance.

• Relevant experience in a compensation, benefits, or broader Total Rewards role, with practical exposure to both compensation and benefits activities.
• Working knowledge of compensation principles, including market benchmarking, salary ranges, pay positioning, internal equity, and annual compensation cycles.
• Experience supporting employee benefits programs, renewals, vendors, communications, or administration, ideally across more than one country.
• Strong analytical and numerical capability, with the ability to interpret data, identify issues, and present clear findings.
• Strong Excel skills and confidence working with large or detailed datasets.
• Experience using compensation survey data from providers such as Aon, Mercer, WTW, Korn Ferry, or similar is desirable.
• Strong project management skills, with experience developing plans, coordinating stakeholders, managing timelines, tracking actions, and identifying risks or dependencies.
• Strong attention to detail and the ability to manage recurring processes, deadlines, and multiple priorities accurately.
• Practical experience of job evaluation, job grading, job matching, or role levelling using an established methodology or framework.
• Ability to build effective partnerships with HR Business Partners, translate their input into Total Rewards requirements, and support the delivery of initiatives that respond to business and employee needs.
• Clear written and verbal communication skills, with the confidence to work effectively with employees, HR colleagues, vendors, and other stakeholders.
• A practical, collaborative approach, with sound judgement about when to resolve an issue and when to escalate it.
• Experience working in an international, financial services, fintech, technology, or fast-paced environment is desirable.

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, result-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.