Information Security Analyst: Lead- IAM Authentication Product Owner

For over 30 years, Cook Systems has partnered with organizations across the country to solve technology challenges and build strong technology teams. As a veteran-owned IT consulting company, we combine decades of industry experience with a continued focus on how technology, AI, and the way people work are evolving.

Our work spans technology consulting, talent development, and AI-enabled solutions. We value people who take ownership, adapt quickly, communicate well, and care about the quality of their work. Whether you’re early in your career or bringing years of experience, you’ll have the opportunity to keep building your skills, contribute to meaningful client work, and grow with a company that continues to evolve with the industry.

• →Own the product lifecycle, roadmap, and backlog for enterprise authentication services, including Microsoft Entra ID, Active Directory, Okta, MFA, SSO, Windows Hello for Business (WHfB), and password management.
• →Partner with business, security, engineering, and infrastructure teams to define requirements, prioritize work, and deliver secure and compliant authentication capabilities.
• →Drive identity modernization initiatives, including cloud authentication adoption, Conditional Access, self-service password reset (SSPR), and authentication platform migrations.
• →Manage authentication and directory-related risks by ensuring alignment with cybersecurity policies, regulatory requirements, audit controls, and identity governance standards.
• →Lead operational excellence efforts by monitoring platform health, resolving product issues, and driving continuous service improvements.
• →Establish and maintain authentication standards, onboarding patterns, and governance processes for new applications and enterprise identity services.
• →Coordinate with vendors, architects, and engineering teams to evaluate new capabilities and ensure successful delivery of authentication initiatives.
• →Define and track key performance indicators (KPIs) such as authentication availability, MFA adoption, password reset reduction, and user satisfaction.

• 10+ years of experience in identity and authentication services within large, highly regulated organizations, preferably financial services.
• Deep knowledge of enterprise workforce authentication technologies, including Active Directory, Microsoft Entra ID, Okta, MFA, SSO, password management, SSPR, Conditional Access, Windows Hello for Business, FIDO2/passkeys, and identity governance capabilities.
• Experience supporting and governing platforms such as Active Directory, Microsoft Entra ID, Okta Identity Provider, and Password Management Platforms.
• Understanding of hybrid identity environments, password lifecycle management, credential security best practices, and identity governance and access controls.
• Strong agile delivery practices and a customer-focused mindset.