Patient Care Navigator II

Los Angelesmid

Care NavigatorHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

High school diploma or equivalent required; Associate’s or bachelor’s degree in health administration, Public Health, Social Work, Sociology, Psycholog

Technical Tools

Care NavigatorHealthcare Non-Clinical

The Patient Care Navigator II (PCN II) is the initial point of contact for the Enhanced Care Management (ECM) team, completing outreach in the community, at community agencies, hospitals as well as phone based outreach for members referred to the program. This role leads initial screening, eligibility verification and enrollment for the program. In addition to conducting outreach and enrollment, the Patient Care Navigator II orients and onboards new Patient Care Navigators and takes a lead role in organizing community outreach, building relationships with referral partners, and raising awareness of ECM in the community. Patient Care Navigators do not carry a caseload or provide ongoing care coordination; once a member enrolls, the Navigator completes a warm handoff to the assigned Lead Care Manager.

FLSA Status	Non-Exempt	Salary Range	$23.00 - $27.00 per hour
Reports To	ECM Program Manager/ Director	Direct Reports	None
Location	Los Angeles, CA Norwalk, CA Downey, CA South LA	Travel	80%
Work Type	Regular	Schedule	Full Time

Responsibilities

~1 min read

What We Offer

~2 min read

As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/

About COPE Health Solutions
COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit https://copehealthsolutions.com/about-us/

About Enhanced Care Management
Enhanced Care Management (ECM) supports eligible Medi-Cal members with complex medical, behavioral and health-related social needs through comprehensive, person-centered coordination. Working across health care and community settings, multidisciplinary care teams—including care managers and community health workers—engage members, develop individualized care plans, connect individuals to appropriate services and coordinate with providers and community partners. The program seeks to improve access, continuity and health outcomes while addressing barriers that contribute to avoidable utilization.

To Apply:
To apply for this position or for more information about COPE Health Solutions, visit us at https://copehealthsolutions.com/careers/open-positions/

Location & Eligibility

Where is the job

Not specified

Location terms not specified

Who can apply

Same as job location

About this job

Pay per year: ≈ $47,840–$56,160 a year; 9% above the $47,840 median for Care Navigator jobs on Jobera (82 salaries).
Posted: 58 days ago
Employer: has 36 open jobs on Jobera.