German + English Customer Care Specialist (Remote - Bosnia and Herzegovina, Croatia, Serbia)

We’re growing and hiring German + English-speaking Customer Care Specialists to join several dedicated support teams, each servicing a different tech-driven platform in industries like sustainable energy, fintech & digital investing, and smart parking solutions. 

Whether you’re passionate about green technology, crypto investing or mobility services, you’ll join a focused team that values quality support, continuous learning, and real connection with users.  

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  Deliver thoughtful, user-friendly support via email, chat, and phone, depending on the platform

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  Assist German-and English-speaking users with everything from billing to troubleshooting, account access, or platform navigation

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  Build deep platform knowledge and contribute to FAQ updates or internal documentation as needed

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  Maintain accurate, helpful records in support systems and flag recurring issues to product or operations teams

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  Be part of a dedicated project team, focused on providing excellent support within a clearly defined scope

• Fluent in German (native or near-native level) with a solid English knowledge (B1 or higher), written and spoken

• Based in Croatia, Serbia or Bosnia and Herzegovina  

• An employer that cares about your work experience

• A stable and competitive income

• Monday–Friday regular work hours for a great work-life balance

• An option to work from the comfort of home anywhere in Bosnia and Herzegovina, Croatia and Serbia

Sounds good? We can't wait to meet you.