QA Analyst

What We Need Corpay is currently looking to hire a QA Analyst with strong technical skills and solid backend experience within our Corporate Payments division. This position falls under our Corpay Cross Border line of business and is located in Toronto, ON. In this role, you will work closely with Development and PM teams to maintain a top level of quality in software systems. You will report directly to one of our QA Managers and regularly collaborate with teams. This role combines manual testing, AI-assisted quality assurance, and test automation, with a primary focus on functional, integration, and regression testing. The successful candidate will leverage AI tools to enhance QA processes and identify opportunities to automate manual testing activities using Playwright and other modern automation practices.   How We Work As a QA Analyst, you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in Toronto office Company-issued equipment Hands-on training   Role Responsibilities The responsibilities of the role will include: Participating in story refinement sessions to help clarify requirements, identify risks, and propose clear, testable acceptance criteria. Analyzing business requirements and technical implementations to identify impacted areas and ensure appropriate test coverage across components and integrations. Designing and maintaining comprehensive QA test artifacts, including Test Strategies, Test Plans, Test Matrices, Test Scenarios, Test Cases, and Test Results documentation. Ensuring test cases provide full functional, integration, and regression coverage for new features, enhancements, and defect fixes. Executing manual and automated test cases covering functional, UI, API, integration, regression, and UAT testing. Validating end-to-end business workflows across multiple systems and services. Performing backend validation using SQL queries, API responses, and system logs as needed. Maintaining and updating regression test suites based on implemented changes. Investigating issues identified during testing or reported from production. Performing root cause analysis using logs, database queries, and system monitoring tools. Documenting defects clearly in Jira with detailed reproduction steps and supporting evidence. Working closely with developers and support teams to triage, prioritize, and resolve defects. Assisting with installation, configuration, and setup of tools and testing environments. Verifying application deployments and configuration changes across environments. Executing post‑deployment validation and smoke testing to confirm system stability. Communicating testing progress, risks, and results to project stakeholders and management. Providing clear test execution reports, defect summaries, and quality metrics. Analyzing logs and system behavior to identify issues, trends, and improvement opportunities. Contributing to the continuous improvement of QA processes, tools, and test coverage. Collaborating with the team to expand automation coverage and improve testing efficiency. Continuously expanding knowledge of the business domain, applications, and backend systems.   Qualifications & Skills Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field (or equivalent practical experience). 4+ years of experience in software quality assurance, testing complex applications and integrations. Experience working in Agile / Scrum development environments. Strong understanding of software testing methodologies, test design techniques, and defect management processes. Experience testing complex applications with multiple services, integrations, and data flows. Ability to execute SQL queries to validate data and investigate issues at the database level. Understanding of database concepts, including tables, relationships, and stored procedures. Experience testing REST / SOAP APIs using tools such as Postman or similar tools. Understanding of API request/response structures, authentication mechanisms, and error handling. Ability to analyze application logs and system behavior to troubleshoot issues. Familiarity with test automation frameworks and automated testing practices. Experience using test management and issue tracking tools such as TestRail and Jira. Familiarity with CI/CD and deployment tools such as Bitbucket, Octopus, or similar platforms. Strong written and verbal communication skills. Ability to clearly document defects, test results, and testing progress. Ability to collaborate effectively with developers, product owners, and cross-functional teams. Ability to leverage AI tools to improve testing efficiency, including test case creation, test data generation, defect analysis, and QA documentation. Experience creating effective prompts, reusable AI skills, and workflows that support test planning, execution, automation, and quality analysis. Experience using Playwright to automate functional tests and identify opportunities to reduce manual testing effort through practical, scalable automation solutions.   Benefits & Perks Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one Optional company match RRSP program Virtual fitness classes offered company-wide Time-off including major holidays, vacation, sick, personal, & volunteer time Discounted gym membership rate Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes   Pay Transparency   The expected salary range for this position is CAD $80,000 – $100,000 based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.