RETAIL SALES AND MERCHANDISING ASSOCIATE

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long‑term customer relationships and cultivating a workplace where associates are supported, empowered, and valued.

We are seeking a self‑motivated, results‑driven RETAIL SALES AND MERCHANDISING ASSOCIATE to join our team. In this role, you will contribute to a best‑in‑class customer experience while helping customers find the right technology solutions for their needs.

This position is ideal for individuals who thrive in a fast‑paced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.

• →Assist customers with a variety of computer and electronics purchases in our high-volume big box retail store, while providing excellent customer service
• →Maintain product knowledge and participate in continued sales, vendor and product training
• →Execute solution selling based on company direction and metrics
• →Maintain the department by ensuring a clean work area
• →Perform merchandising activities such as processing freight, restocking merchandise, maintaining displays, and assist in executing promotional signage and price changes
• →Participate in open and close procedures and support store operations by performing cycle counts, maintaining loss prevention awareness, and nightly store recovery
• →Stay current on all communications from customers, associates and Home Office
• →Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally
• →Perform additional duties and responsibilities as assigned

• High School diploma or equivalent with one year of related experience in a customer service or related role strongly preferred
• Passion for technology, including computers/electronics & commissioned sales experience is a definite plus (your knowledge and skill level will be matched to the department where you can best serve our customers)
• Sincere interest in helping customers select products that meet their needs
• Excellent communication & interpersonal skills combined with the ability to multitask and adjust priorities
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Flexible availability, including early mornings, evenings, weekends, and holidays

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

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