Director of Enterprise Accounts, Operations- E-Commerce client

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Director of Enterprise Accounts, Operations to support the world's largest e-commerce company. The Director of Enterprise Accounts, Operations is an internal and external point of contact for operational expertise and knowledge, regarding client needs. 

• →Leadership role responsible for understanding and collecting data, including but not limited to, guard services, licenses, fire protection, risk evaluation, safety, technology, wage collection specifications, and unique Request for Proposal (RFP) requirements
• →Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
• →Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targets
• →Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process
• →Takes lead with the Portfolio teams Branch operations, and corporate support departments on operational and business development related projects (training, new technology implementation, metrics, etc.)
• →Ability to travel domestically ranging from 35% to 75% of the time based on client and company needs
• →Analyzes data, makes recommendations to improve current portfolio processes, performance, and financial state of account (WinTeam, DOMO, P&L, Wage Reviews/ERI, etc.)
• →Attends project meetings with existing and prospective Enterprise Accounts clients as part of the on-going relationship building process
• →Assist and support Enterprise Account Vice President with other duties and responsibilities as needed

• Must possess one or more of the following:o Bachelor’s degree in Criminal Justice, Business or a related field with a least four (4) years of management experience in a high -workforce environment or service industryo Associate’s degree in Criminal Justice, Business or a related field with six (6) years of management experience in a high-volume workforce environment or service industryo High school diploma or equivalent with a minimum of seven (7) years of management experience in a high volume workforce environment or service industry
• Strong level of understanding of Allied Universal’s operations, client diversity, etc.
• Solid understanding of all key corporate functions, their roles in the organization, and the ability to build and maintain productive partnerships with key contacts in corporate functions
• Demonstrated initiative, adept at handling multiple assignments, prioritizing tasks, and meeting deadlines
• Committed to delivering high-quality customer service, building client relationships, upholding integrity, and delivering continuous financial results
• Demonstrated ability to collaborate and engage as a leader
• Ability to successfully partner with all levels of the organization to identify, analyze, and solve problems for continuous improvement
• Able to use independent judgement and discretion

• Knowledge of security Industry

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.