Teaching Assistant: Data Center Technician (Data Center Technician 9)

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.

We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.

Teaching Assistants (TAs) play a critical role in supporting ~30 Learners (as part of a larger class) in Correlation One’s virtual training programs. During that time, TAs will be expected to provide both synchronous and asynchronous support to Learners, ensuring their learning, comprehension, and retention of program content.

The exact dates and times for this program are currently TBD. We are currently hiring Lead Instructors in anticipation of a new program launch in Q2 or Q3 of this year

• Attend and proactively engage in the mandatory Pre-Program TA Onboarding. Dates and times will be announced. 
• Monitor appropriate Slack channels (#c1-TA, #live-chat, #extra-help, and other relevant channels) for Learner questions and answer them promptly. 
• Check-in with Learners after each live session by asking how they’re feeling about the content, if they have any questions, or if there is anything that they need further clarity.
• Facilitate breakout rooms during lecture time, when applicable.
• Assist in keeping the session progressing should the Lead Instructor experience technical difficulty or is otherwise unable to deliver the lecture.

• Monitor appropriate Slack channels for Learner questions and answer them within 24 hours. 
• Foster discussion by posing questions of your own and sharing relevant links in the #resources channel or in other appropriate Slack channels.
• Use the #c1-TA channel to share any important information during a lecture that needs the attention of Correlation One staff or fellow Expert Network staff. 
• Review content materials (including lab, projects, extended cases, etc..) for the next lecture to ensure you are prepared to answer Learner questions.
• Hold up to six (6) Individual Office Hours per week via Google Meets with Learners in the program so they can ask any additional questions or get support as necessary.
• Grade Learner submissions of exercises and projects within seven (7) days of submission. 
• Support continuous program improvement by providing thoughtful feedback to Correlation One team via Weekly Write Ups.
• Submit weekly write-ups summarizing the week’s accomplishments and challenges and provide insights on each learner. This is due by Sunday at 8:00pm ET each week.
• Attend and participate in the weekly staff meeting with Correlation One team and other Expert Network staff. 
• Attend all scheduled meetings with your camera on, ensuring active engagement and professional presence. 

• CDCP® – Certified Data Center Professional from Epi
• Fluency in Japanese and English; professional verbal and writing skills
• Experience working in physical data centers or similar environments
• Experience mentoring, supervising, or leading technical teams is a plus, especially for candidates with limited formal teaching experience
• Excellent communication skills and the ability to engage and support adult learners from diverse backgrounds
• A strong interest in helping learners transition into data center operations and infrastructure careers
• Empathy, flexibility, patience, and a learner-centered mindset
• CompTIA A+, Network+, or comparable foundational IT certifications are a plus

• This role is remote and can be located anywhere that is compatible with Japan Standard Time.

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.  We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. 

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidates@correlation-one.com.

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