Sr Product Manager - 11826

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

 

 

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

Coupa Expenses is a core part of Coupa's Business Spend Management platform, giving employees a simple way to submit, track, and get reimbursed for expenses while giving finance teams the visibility and controls they need. By continually evolving the product to meet the needs of a modern, mobile workforce, Coupa Expenses helps companies manage spend with confidence.
As a Senior Product Manager on the Coupa Expenses team, you will drive product initiatives that deliver innovation, strengthen adoption, and unblock customers. This role calls for someone who thrives in ambiguity, builds trust across functions, and uses data to inform every decision. You bring a strong bias for action, deep curiosity about how our products work end-to-end, and a genuine desire to make both customers and colleagues successful.

Lead product design and requirements across complex, cross-functional initiatives, partnering closely with Engineering, UX, Platform, and Success teams to align on scope, dependencies, and delivery approach.

Build and maintain reporting and dashboards that give internal teams (Product, Growth, Leadership) clear visibility into product adoption, usage, and customer health.

Act as a go-to subject matter expert for customer escalations, partnering with Support, Services, and Engineering to diagnose issues and drive them to resolution.

Translate customer feedback and usage data into clear product requirements and prioritization recommendations.

Conduct competitive market analysis and continually assess the product's competitive position domestically and internationally.

Support and help scale internal and external enablement (webinars, documentation, training) so Support, Services, and Customer Success teams can operate more self-sufficiently.

Represent the product in customer-facing settings, including advisory boards, escalation calls, and adoption reviews.

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

 

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

 

Please be advised that inquiries or resumes from recruiters will not be accepted.

 

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