Senior Manager, Pricing Operation

Taiwan Pricing Operation team is looking for a Senior Manager, Pricing Operation who is customer obsessed, motivated, has a bias for action and can think systemically to bring to life new areas of business for the team.

• → With Taiwan e-commerce understanding, create scalable and automated solutions for end-to-end management of new programs in partnership with various internal teams. Develops SOP for manual management where automation is not possible.
• →Team management – FTE and dispatch workers.
• →When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts and share impact.
• →Drive improvement in operational performance and lead projects to further expand our business and enhance both our customers and partner teams experience.
• →Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders
• →Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements.
• →Ensures that multiple projects within program roadmap meet specified timelines to deliver results

• Minimum 7 years of experience in program/project/process management or business operations preferably in the e-commerce industry
• SQL building experience is a must
• English speaking and writing skill are a must
• At least 2 year of people management experience.