Retail Store Ambassador (part-time)

At Cozey, we’re not just selling furniture; we’re striving to enhance the living spaces of our customers across Canada & the United States. Our vision is straightforward - to become the world’s leading furniture company. We value data, learning, and adaptability, ensuring that our operations are as dynamic as the market we operate in. We believe in providing a platform where ideas are heard, respected, and implemented, and where every team member is a key player in our journey.  

• →Greet and assist customers, providing furniture and design consultation as needed.
• →Build rapport with potential customers based on our brand value of customer obsession.
• →Manage customer needs and resolve any issues in a timely and professional manner.
• →Ensure that the visual merchandising of the store, including displays, layouts, and overall design are well maintained and align with the intended aesthetic vision.
• →Ensure that the store is up to Cozey Standards in terms of cleanliness, organization, and well-maintained at all times.
• →Familiarize yourself with our products thoroughly, understanding the features, benefits, and unique selling points of each item.
• →Participate in ongoing training sessions to stay updated on new products, sales techniques, and company policies.

• 1-2 years experience in retail sales or customer service.
• Excellent customer service skills with a friendly and approachable demeanour.
• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment and adapt to changing priorities.  
• Attention to detail and ability to maintain a well-organized and clean work environment.  
• Flexible availability, including evenings, weekends, and holidays.  
• Ready for some heavy-lifting when reorganizing the store and ability to stand for multiple hours at a time.