Client Coordinator

Love skincare, beauty, wellness, and helping people feel their best but haven't had the opportunity to work in the aesthetics industry yet?

Copper Aesthetics & Plastic Surgery Downtown Petoskey is looking for an outgoing, polished, and patient-focused Client Coordinator to join our team.

This is an exciting opportunity for someone with a strong customer service background who wants to learn about the world of medical aesthetics, build long lasting patient relationships and be apart of a strong and driven team.

You don't need years of aesthetics experience to make an impact here. We're looking for someone with the personality, initiative, professionalism, and genuine interest in the industry to grow with us.

For more than a decade, Copper Aesthetics & Plastic Surgery has been helping patients throughout Northern Michigan feel confident through trusted, personalized aesthetic care.

Backed by award-winning, board-certified plastic surgeon Christopher C. Jeffries, MD, FACS, our team offers a wide variety of aesthetic treatments designed around each patient's individual goals.

Our mission is rooted in confidence and empowerment. We believe the best patient experiences come from combining expertise, education, genuine relationships, and a team that truly cares about the people walking through our doors.

• Prior front desk, medical office, hospitality, retail, or strong customer-service experience is ideal, but we are willing to train the right person.
• A warm, dependable, organized, proactive, detail-oriented, coachable, strong follow-through, able to learn and use resources independently, comfortable multitasking, and genuinely great with people.
• A genuine enthusiasm for aesthetics, skincare, beauty, or wellness and excitement about developing your knowledge of the industry.
• A proactive self-starter who takes initiative and looks for ways to support patients and teammates without always needing direction.
• Strong organization and multitasking skills with the ability to confidently make decisions in a busy environment.
• Social media experience is a plus, we have a ton of opportunity for great content!

• →Create an exceptional first impression by warmly welcoming patients, managing check-in and check-out, processing payments, and ensuring every patient feels comfortable and cared for.
• →Coordinate appointments, confirmations, reminders, phone calls, emails, and provider communication to help keep the patient experience seamless and organized.
• →Take ownership of the front desk by opening and closing the office, maintaining an organized and welcoming environment, and proactively identifying what needs attention throughout the day.
• →Support the Copper team with patient records, reports, supplies, marketing materials, and other daily operational needs while collaborating to deliver an exceptional standard of service.

You don't need to already work in aesthetics to know it's where you want to be.

If you're passionate about skincare, beauty, wellness, and creating memorable customer experiences, Copper Aesthetics & Plastic Surgery can give you the opportunity to turn that interest into experience.

Bring us your customer service skills, curiosity, initiative, and personality, we'll give you the opportunity to learn an exciting industry alongside an experienced team.