Front Desk Receptionist- Angie Scott Skin Health

At Angie Scott Skin Health, we believe that confidence begins with healthy, beautiful skin. Located in Lambertville, MI, our premier medical spa specializes in personalized, results-driven aesthetic treatments that help patients look and feel their absolute best.

With over 23 years of experience in plastic surgery and medical aesthetics, we combine advanced technology, medical expertise, and a passion for exceptional patient care. Our dedicated team of medical aestheticians, nurse injectors, and physicians works collaboratively to deliver customized treatments, expert guidance, and lasting results.

We take pride in creating a welcoming, supportive environment where patients feel valued, educated, and confident throughout their aesthetic journey.

We are looking for a friendly, organized, and patient-focused Front Desk Receptionist to join our team! As the first point of contact, you will play an essential role in creating an exceptional patient experience, building lasting relationships, and supporting the smooth daily operations of our practice.

This is a full-time, on-site position with the following schedule:

• Monday & Friday: 9:00 AM – 3:00 PM
• Tuesday – Thursday: 9:00 AM – 7:00 PM

• →Deliver a warm, welcoming, and professional experience to every patient from check-in to check-out.
• →Manage patient registration, update records, and ensure accurate information within the practice management system.
• →Answer incoming calls, respond to voicemails, schedule appointments, and direct inquiries to the appropriate team members.
• →Escort patients to treatment rooms, ensuring their comfort and a seamless patient experience.
• →Maintain clean, organized, and welcoming treatment rooms and reception areas.
• →Process patient check-outs, collect payments, and assist with billing inquiries.
• →Prepare patient charts and support daily administrative operations.
• →Collaborate with providers and team members to ensure efficient patient flow and exceptional service.

• Minimum of 2 years of experience in a customer-facing role, preferably in a medical, aesthetic, or hospitality setting.
• Excellent communication, organizational, and multitasking skills.
• Comfortable managing multiple phone lines, scheduling appointments, and handling patient inquiries.
• Strong computer proficiency, typing skills, and attention to detail.
• Friendly, professional, and passionate about creating positive patient experiences.
• Ability to thrive in a fast-paced, team-oriented environment.
• Knowledge of medical terminology, cosmetic procedures, or skincare products is considered an asset.

If you're passionate about helping others, enjoy creating meaningful patient relationships, and have an interest in the beauty and aesthetics industry, we'd love to hear from you!