Customer Service Representative - Grand Island, NE

Looking for a career with a consistent Monday–Friday schedule and opportunities to grow?

Credit Management Services, Inc. is looking for motivated people to join our Grand Island team as Customer Service Representatives. You'll work with consumers over the phone to answer questions, discuss account information and payment options, and help find solutions.

No call center or collections experience? That's okay, we'll provide the training you need to be successful. If you're a strong communicator, enjoy working with people, and are motivated to learn and grow, we'd like to meet you.

• →Communicate with consumers by phone and provide professional, helpful customer service
• →Review account information and answer questions
• →Discuss payment options and help establish payment arrangements
• →Work toward individual and team goals
• →Maintain accurate account records and document conversations
• →Follow company procedures and approved communication guidelines
• →Work as part of a team to provide a positive consumer experience

• High school diploma or equivalent
• Strong communication and customer service skills
• Comfortable using computers and learning new systems
• Ability to multitask and stay organized
• Dependable with consistent attendance
• Positive attitude and willingness to learn
• Ability to work effectively as part of a team

Previous customer service, call center, office, or collections experience is helpful, but not required.

This is a full-time, in-office position at our Grand Island location. You'll work in a professional, climate-controlled office environment using phones and computers throughout the day.

If you're ready for a Monday–Friday career where your performance is recognized and you have opportunities to grow, apply today. We'd like to hear from you!

Credit Management Services, Inc. is an Equal Opportunity Employer. We consider all qualified applicants without regard to protected status under applicable law.