Manager, Sales Analytics and Reporting

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we’ve grown into a leading provider of used and new car financing across the country.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles.

• Bachelor’s degree or equivalent relevant experience.
• 5 years of experience in Sales Strategy, Sales Analytics, Revenue Operations, Business Intelligence, Sales Operations, Sales Enablement, Finance, or related disciplines.
• Experience leading analytics, reporting, business intelligence, strategy, or performance management functions.
• Experience leading, developing, or coaching analytical talent.
• Strong analytical, strategic thinking, problem-solving, and business acumen skills.
• Demonstrated ability to translate complex data into clear, actionable business recommendations.
• Strong understanding of Sales performance, KPI management, reporting, profitability analysis, and business planning.
• Experience developing dashboards, scorecards, reporting routines, executive insights, or business review materials.
• Ability to use data, reporting, and business insights to identify trends, evaluate performance, and drive action.
• Strong communication, executive presentation, influence, and stakeholder management

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must:

• Identify the Right People by recognizing top talent
• Set Clear Expectations by managing change and directing others
• Train team members and focus on developing talent
• Performance Manage by ensuring accountability and driving results
• Create the Right Environment by establishing trust and managing conflict
• Maintain the Right Number of team members needed to build an effective team

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department