Commercial Counsel, APAC
Quick Summary
Lead and independently negotiate, draft, and advise on complex commercial agreements across APAC, including MSAs, NDAs, SOWs, order forms, channel and reseller agreements,
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the Role
~1 min readWe are seeking a Commercial Counsel, APAC to join our growing legal team as a key strategic partner to the business. This is a high-impact role for a seasoned, business-minded lawyer who thrives in fast-paced, high-growth environments and wants to help shape how legal supports scale at an AI-first company.
As a senior member of the legal team, you will lead commercial legal support across Asia-Pacific while contributing to our global commercial contracting function. You will serve as a trusted advisor to Sales, Finance, Product, Security, and Customer Success leaders, helping enable revenue growth, manage risk, and build legal infrastructure that scales with the company.
This role offers significant visibility, autonomy, and the opportunity to influence both strategy and execution across the organization.
Responsibilities
~1 min read- →Lead and independently negotiate, draft, and advise on complex commercial agreements across APAC, including MSAs, NDAs, SOWs, order forms, channel and reseller agreements, and strategic enterprise deals
- →Act as a senior legal partner to APAC Sales and Revenue leadership, balancing risk management with deal velocity and customer experience
- →Advise on data privacy, security, cross-border data transfers, and regulatory matters relevant to AI and SaaS businesses, partnering with internal experts and local counsel as needed
- →Navigate regional contracting requirements and customer expectations while maintaining a consistent global approach to legal risk
- →Partner cross-functionally with Product, Security, Finance, and Operations to support product launches, go-to-market initiatives, and customer commitments
- →Design, build, and continuously improve scalable contracting processes, templates, and negotiation playbooks tailored to APAC markets and aligned with our global contracting approach
- →Help drive broader legal initiatives, including compliance programs, policy development, and legal operations improvements
- →Support a diverse range of legal matters beyond commercial work, including vendor agreements, employment matters, product counseling, and corporate governance, coordinating with local counsel as appropriate
- →Serve as a mentor and thought partner within the legal team as it continues to grow
- A law degree and admission to practice in a relevant jurisdiction, with qualifications appropriate to the role’s location
- 5+ years of legal experience, with deep expertise negotiating sophisticated commercial technology agreements
- Experience supporting commercial transactions across APAC, with an understanding of how legal requirements, business practices, and negotiation approaches vary across markets
- Significant in-house experience at a SaaS, AI, or high-growth technology company strongly preferred
- Strong command of data privacy, security, and regulatory frameworks affecting technology businesses in APAC, along with familiarity with global frameworks such as GDPR; privacy certifications such as CIPP, CIPM, or similar are a plus
- Proven ability to operate as a strategic, business-oriented advisor and translate complex legal issues into practical guidance
- Exceptional communication, negotiation, and stakeholder management skills, with confidence working directly with senior leaders and enterprise customers
- Strong professional proficiency in English, including drafting and negotiating complex agreements; additional languages relevant to our APAC business are a plus
- Highly organized, adaptable, and comfortable managing multiple priorities across markets and time zones
- Self-directed and solutions-oriented, with a bias toward ownership and impact
What We Offer
~2 min readWe offer a comprehensive and people-first benefits package to support you at work and in life:
Location & Eligibility
About this job
- Who can apply
- Australia
- Posted
- Today
Listing Details
- Posted
- November 13, 2026
- First seen
- November 13, 2026
- Last seen
- November 13, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 68%
- Scored at
- November 13, 2026
Signal breakdown
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