GTM Engineer

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OtherGtm Engineer

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Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate…

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Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

GTM Engineer
Cresta’s mission is to help companies turn conversations into their competitive advantage. We build AI that helps the world’s largest enterprises unlock revenue, efficiency, and insight from every customer interaction.

We are hiring a GTM Engineer to rebuild how go to market works. This role is about eliminating manual work, helping our teams focus on the right accounts, and building systems that make winning easier. You will work directly with our CEO, CRO, CMO, and Rev Ops leadership to design and deploy an AI native operating system for our revenue engine.

Location: Remote / Hybrid - Targeting SF or NYC, may consider additional locations across the US.

What you will do

Help GTM teams prioritize the right accounts

Use AI and data to help SDR, marketing, and sales focus on the highest value accounts
Surface hard to find intelligence, such as contact center scale, BPO footprint, and tech stack
Continuously enrich and reprioritize accounts as signals change

Eliminate manual work

Replace manual research, opportunity prep, and CRM entry with automation and AI
Build systems that tell sellers what to focus on each day and what actions move deals forward
Auto-generate account plans, stakeholder maps, and discovery prep inside seller workflows

Automate deal execution

Automate quoting, approvals, and document generation using AI agents
Streamline order forms, security reviews, and deal documents
Create real-time deal signals and next steps for every opportunity

Own and optimize the GTM system

Write custom code and use AI coding tools to connect and extend our GTM stack
Integrate and maximize Salesforce, Gong, Clay, Centralize, Slack, Glean, Coda and more
Build systems that work natively inside our workflows
Rethink segmentation, territories, and coverage using data and AI
Take true ownership of sales effectiveness and revenue growth
Opportunity to earn commission based on measurable impact

What we are looking for