Coffee Shop Attendant

Full time position 6am- 2pm

The Coffee Shop Attendant is responsible for preparing and serving coffee, teas, and other beverages, greeting each guest, and ensuring that guests are 100% satisfied.

F&B Supervisor – F&B Manager – Director of Food and Beverage-Director of Operations – General Manager - VP of Food & Beverage 

• →Providing personalized service to all guests.
• →Understands and abides by all safety protocols.
• →Willingly embrace last-minute changes in direction and unexpected changes in operational plan.
• →Performs other duties as assigned.
• →Maintains positive guest relations at all times.
• →Prepare food and beverages such as fresh fruit, coffee, and juices.
• →Ability to utilize equipment used for drink and food making as necessary.
• →Maintains knowledge of standard recipes (latte, cappuccino, macchiato, specialty drinks).
• →Utilizing POS according to standards as necessary.
• →Set out and arrange cold food such as rolls, muffins, and cereal for purchase.
• →Set up and maintain the coffee shop service area and keep it clean and well presented.  
• →Maintains safety and sanitation requirements and storage procedures.
• →Complete daily inventory of food, beverages, and supplies needed for each day.
• →Order and/or purchase all necessary supplies.
• →Ensure that all equipment is in working order and clean; rectify any deficiencies and report maintenance problems to the manager.
• →Monitor and maintain the quality of all food and beverages and cleanliness of service lines.
• →Restock food products and supplies as needed.
• →Clear and clean tables as they are vacated throughout the shift.
• →Remove trash and clean up spills immediately.
• →Return unused food supplies to designated areas and store.
• →Complete opening and closing side duties as assigned.
• →Listen and respond to guests’ requests and complaints.
• →Provide guests with information about local area, including giving directions.
• →Report any equipment damages, safety hazards, maintenance problems and personnel problems to the Manager.
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• Education/Experience: Any combination of education, training or experience that provides the required knowledge, skills, and abilities.
• Certificates & Licenses: Food Handlers Certification (If applicable).