Project Coordinator

Critical Mass is looking for a motivated and detail-oriented Project Coordinator to come and join the team. This is an ideal role for someone early in their project management career who is eager to learn, highly organised, and a strong communicator.

• Support the planning and delivery of projects, including scheduling, meeting coordination, and documentation
• Take clear meeting notes and share updates with internal teams and clients
• Assist in managing small-scale projects, with guidance from senior team members
• Help track project budgets, timelines, and overall progress
• Maintain project documentation and ensure information is easy to access and understand
• Communicate regularly with stakeholders through status reports, emails, and meetings
• Escalate risks or issues proactively to ensure smooth project delivery
• Support client onboarding and project intake processes
• Contribute to project management processes alongside senior team members
• Gradually take ownership of smaller projects from start to finish
• Support budget tracking and reporting
• Participate in project reviews and continuous improvement initiatives
• Learn how to scope projects, plan resources, and deliver against client goals

• Strong verbal and written communication skills
• A positive, proactive attitude with a willingness to learn
• Good organisational skills and attention to detail
• Basic understanding of project management principles
• Familiarity with collaboration tools such as Jira, Confluence, Teams, or similar
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

• Exposure to project management or resource planning tools (e.g. Smartsheet)
• Interest in digital, media, or technology-driven projects

Our new hires & employees are the future of our organisation, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.