Collateral Servicing Specialist

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

• →Review incoming borrower requests for partial lien releases, easements, additions of land, eminent domain cases, boundary line adjustments, and subdivisions.
• →Work directly with RoundPoint’s preferred firm to examine CEMA and Co-Op collateral documents to close CEMA and Co-Op transactions.
• →Assist external clients with second-lien subordinations.
• →Maintain a working relationship with document custodians to request and monitor the timely release of original collateral documentation for various reasons.
• →Research the locations of collateral files for bulk transactions from other departments, such as service transfers or records management.
• →Prepare assignments of mortgage and allonges.
• →Educate and stay up to date on federal, state, agency and client guidelines, policies, and procedures.
• →Identify enhancements to streamline processes and improve efficiencies.
• →Identify potential issues or concerns and participate in a solution, including recommending and developing new policies and procedures.
• →Assist with additional projects or tasks as needed.

• 2+ years of mortgage servicing experience, required.
• Knowledge of legal descriptions, surveys, and property related proposed agreements, required.
• Experience with partial lien releases, easements, and other types of property modification requests, subordinations, CEMAs, and Co-Ops, preferred.
• Experience using MSP mortgage servicing platform, preferred.
• Excellent communication and customer service skills.
• Excellent prioritization and time management skills.
• Proficient with Microsoft Office applications.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.