Marketing Analyst

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

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  Taking inbound calls via corporate phone system.

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  Working hands-on with Columbus and Honolulu, HI lending teams.

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  Gaining knowledge of the mortgage industry and understanding successful conversion techniques.

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  Assisting originators in obtaining leads by coordinating communication and transferring identified customers via corporate phone system.

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  Creating individualized customer service experiences for potential prospects.

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  Classifying and distinguishing each lead contacted.

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  Effectively managing and directing incoming marketing phone calls.

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  Apply training to live interactions with clients.

• Bachelor’s degree in business administration or related field, preferred.

• Excellent communication skills.

• Proficient in Microsoft Outlook and Excel.

• Adhere to tight deadlines and prioritize.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.