Servicing Compliance Testing & Validation Auditor

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

• →Perform independent, in-depth, loan-level SCTV testing utilizing the defined testing scripts.  Utilize the appropriate subsystems and applications as needed and leverage guidance from SCTV Lead, Supervisor and Manager as needed.
• →Evaluate testing results to identify findings that signal process or control weaknesses, gaps, or potential non-conformance with requirements, and document the findings as required in the system of record. 
• →Review assessment of testing results with designated testing partner.
• →In partnership with SCTV Lead or Supervisor, communicate testing results with the relevant operational line(s) of business to determine the disposition of all findings, whether valid, eliminated or mitigated.
• →Ensure that testing results are thoroughly documented within the system of record by confirming that the testing and tracking systems are updated with required descriptions of testing results, documentation and rationale relative to the disposition of all findings (Valid, eliminated or mitigated).
• →In partnership with SCTV Lead or Supervisor, identify valid exceptions and ensure that they are rated, documented, and reviewed with line of business representatives, documenting all dispositions in the tracking system.
• →In partnership with SCTV Lead or Supervisor, calibrate with operational line of business partners to identify and document evidence of process or control gaps and the actionable remediations. 
• →Identify and document compliance gaps when consensus cannot be reached, partnering with the SCTV Manager and Servicing Compliance to conduct gap assessments and support remediation planning.
• →Perform discretionary testing as required and report the results to SCTV Lead, Supervisor or Manager as directed.        
• →Maintain an understanding and knowledge of the required audit scope, loan criteria, servicing activity, required systems, documentation, and regulatory requirements to successfully execute SCTV testing.
• →Maintain responsibility for meeting RoundPoint’s commitment to compliance.
• →Perform other duties as assigned.

• 3+ years mortgage servicing experience.
• Experience identifying or evaluating mortgage loan servicing exceptions or control gaps.
• Experience auditing loans including reviewing loan files for accuracy, compliance with regulatory and investor requirements, and adherence to internal policies and procedures.
• Experience in researching and evaluating complex transactions or issue resolution requiring the use of multiple systems and applications.
• Experience identifying and testing compliance and control related activities.
• Thorough knowledge of mortgage servicing activities and associated compliance requirements.
• Familiarity with MSP and associated systems.
• Skill in working collaboratively with others.
• Excellent oral and written communication skills.
• Skill in independently prioritizing and completing assignments while ensuring reporting requirements and established deadlines are met.
• Excellent time management and organizational skills to manage multiple assignments with competing deadlines.
• Skill in navigating testing scripts and question trees, interpreting requirements and evaluating whether actions taken were appropriate.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

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