Member Services Representative

Ma-Fitchburg-mid

Finance & AccountingPersonal Banker

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Overview

Benefits: Bonus based on performance Free uniforms Training & development Hiring for weekends availability, 10am-5pm!

Technical Tools

Finance & AccountingPersonal Banker

Benefits:

Hiring for weekends availability, 10am-5pm!

~1 min read

~1 min read

→Membership Sales
→Greet all members & guests with a smile and wish them well as they exit the club
→Check in all members and guests in accordance with company procedures
→Facilitate any messages on club software at member check-in
→Answer phones in courteous, helpful, professional manner
→Communicate special events to members and guests
→Maintain an atmosphere, which makes members feel welcome
→Facilitate all member requests or forward to a manager
→Maintain professional disposition at all times
→Sell retail products
→Schedule member services: tanning, etc
→Facilitate payment of member services in accordance with company procedures
→Know club facility, services, and schedules
→Maintain a clean and organized work area
→Assist in all projects as delegated by club management
→Follow all policies and procedures in the Employee Handbook
→Opening and closing duties