Motorcycle Technician

United States·RoanokeFull Timemid

OtherTechnician

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OtherTechnician

For over two decades, MotoSport has led the powersports industry with unmatched selection, quality, and expertise. Since our founding in 1999, we’ve been driven by one mission — to make your next ride your best ride. As a premier powersports retail e-commerce company, we’re dedicated to providing riders of all types with high-quality parts, gear, and accessories from the most trusted brands. When you reach out to us, you’re not just talking to a salesperson — you’re connecting with someone who rides, wrenches, and lives the lifestyle.

The Technician is responsible for performing inspections, diagnosis, repairs, maintenance, and installations efficiently and according to the dealership’s quality, safety, and time standards. Primary objectives include ensuring customer satisfaction and retention by fixing units correctly on the first visit. This role may also be required to provide support to entry-level technicians on an as-needed basis

Reports to: Service Manager

Location: Roanoke, VA

The Technician will be responsible for achieving monthly and annual goals set by management

Perform pre-delivery inspections, routine tire changes, basic maintenance, and minor accessory installations

Maintain a fix it right the first time attitude while producing high-quality work with minimal comeback liability

Apply technical education while adopting best practices as outlined by the Service Manager and senior techs

Document work performed and recommended repairs on Repair Orders and checklists

Maintain an opening and closing regimen of cleaning and maintaining shared stations, including but not limited to battery stations, tire stations, and the shop floor

Monitor shop supplies and consumables such as fuel, oil, coolant, grease, wheel weights, etc. and proactively notify the Service Manager before supplies are depleted

Maintain a clean and organized dealership lot

Coordinate with Service Writer to stage jobs on deck for senior techs

Maintain minimum inventory of common tools to facilitate efficient and correct completion of assigned jobs

Tag and bag take off parts

Maintain a clean, safe, and organized service bay

Appropriately use all safety devices and personal protective equipment

Comply with all company safety programs, rules, regulations, procedures, and instructions that are applicable

Other tasks as assigned by the Service Manager

Assist other departments as needed at the direction of the Service Manager and General Manager

1-year experience as a technician/mechanic in an automotive or powersports service department

All necessary tools required to perform repairs and services

Ability to test ride vehicles in a safe and appropriate manner

Hold a current, nonrestricted, state-issued driver's license with a motorcycle endorsement preferred but not mandatory

Virginia State Inspector preferred but not required

Forklift experience preferred but not required

Common sense and willingness to learn

Ability to take and follow directions

Strong adherence to scheduling and punctuality

Tuesday-Friday 8:30am-6pm, Saturday 8:30am-4pm

The noise level in the work environment is occasionally loud

Ability to lift up to 100 lbs.

May be required to push and/or balance a 600 lb+ recreational vehicle

The ability to spend the majority of the day on your feet

The individual will potentially be exposed to:

Battery acid

Gasoline

Chemical cleaning materials or

Other toxic materials commonly found in a motor vehicle place of business.

Smoke from grinding, exhaust, etc. as commonly found in automotive environments

Temperature extremes; weather conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Competitive benefits: Paid time off policies, 401(k), medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies