Backcountry Outlet is a new retail division built on a simple idea: expert gear guidance paired with accessible pricing. It’s a place where seasoned skiers, first-time mountain bikers, and families alike can confidently gear up for what’s next. Our stores are powered by Gearheads who live the lifestyle—skiing, riding, hiking, and climbing—and bring that credibility to every customer interaction. This isn’t transactional retail; it’s about connecting people to the right gear, providing expert ski, snowboard, and bike services, and creating a reason to come back.

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.

We are seeking a highly motivated and experienced Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent customer service to our valued customers. 

Assist the Store Manager in opening and closing the store 

Ensure the store is properly secured and alarm systems are functioning correctly 

Manage cash and credit card transactions, and perform daily cash reconciliations 

Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager 

Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges 

Maintain a clean, organized and attractive store appearance 

Assist in the execution of and ensure daily tasks are completed 

Train and mentor new team members 

Perform other duties as assigned by the Store Manager and Assistant Store Manager 

High school diploma or equivalent 

Minimum of 2 years of experience in retail sales or customer service 

Strong communication and interpersonal skills 

Ability to manage multiple tasks and prioritize effectively 

Ability to work in a fast-paced and dynamic environment

Must be able to work a flexible schedule, including evenings, weekends and holidays

Basic computer skills, and experience with Point-of-Sale systems is a plus 

Ability to communicate verbally and work cooperatively with associates and customers

Ability to remain standing for up to 5 hours at a time

Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor

Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor

Ability to lift and/or move merchandise weighing up to 50 lbs.

Ability to ascend/descend ladders to retrieve and/or move merchandise

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

Must have a flexible schedule, including availability for nights, weekends, and holidays

Regular and predictable attendance

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact hrbenefits@cscshared.com.

Employment is contingent on a background check, including verification of prior employment dates.

Retail Store Key Holder - Part Time (Backcountry Outlet)

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