Lead Maintenance Technician

This isn’t a typical maintenance management role focused only on paperwork and scheduling.

• Lead teams across modern, standardized commercial kitchen facilities
• Combination of field leadership, technical oversight, and operational management
• High-impact role supporting fast-paced multi-site operations
• Opportunity to mentor technicians and shape facility performance
• Direct involvement in budgeting, SLA performance, and process improvements
• Clear path toward Facilities Management and Regional Operations leadership

• Lead and oversee a team of Facility Technicians across multiple sites
• Create and manage technician schedules to ensure proper coverage across shifts and facilities
• Manage work order priorities and allocate resources based on operational needs
• Conduct quarterly performance reviews, goal-setting, coaching, and mentorship
• Support technician development through hands-on training and advanced troubleshooting guidance

Oversee planned and reactive maintenance activities, including:

• HVAC systems
• Plumbing systems
• Electrical systems
• General facility repairs
• Vendor and contractor coordination

Support technicians with complex troubleshooting and high-priority repair escalation.

• Approve and reconcile technician timecards and overtime
• Validate expense reports and ensure policy compliance
• Manage consumables, parts inventory, and repair-related spending
• Support budget forecasting and cost optimization initiatives

• Drive SLA compliance by monitoring response and resolution times
• Track and report key operational performance metrics
• Partner with Operations leadership to improve facility uptime and efficiency
• Implement lessons learned and continuous improvement initiatives across sites

• Coordinate and validate third-party contractor reports and repair documentation
• Ensure compliance with safety protocols, regulatory standards, and company policies
• Support commissioning activities and evolving maintenance processes

• 50% field support and advanced troubleshooting
• 20% team leadership and operational coordination
• 10% preventative maintenance oversight and inspections
• 10% reporting, scheduling, and administrative management

• EPA Certification 
• 5+ years of facilities, maintenance, or building operations experience
• 2+ years of leadership or supervisory experience
• Strong knowledge of HVAC, plumbing, and electrical systems
• Experience managing maintenance priorities across multiple sites
• Ability to lead teams in a fast-paced, field-based environment
• Valid driver’s license and reliable transportation

• Commercial facilities or restaurant/hospitality maintenance experience
• Experience managing vendors and third-party contractors
• HVAC/R certification or trade school background
• Familiarity with CMMS/work order management systems
• Experience tracking SLAs, KPI, procuring parts and equipment

• Field-based role across the Greater Atlanta area
• Local travel between sites (home daily)
• Monday–Friday schedule
• On-call rotation and overtime opportunities
• Travel occasionally (1-3 times per 3 months) outside of home market