Basic Needs Program Coordinator (Student Services Professional III, Range 1) - Food + Shelter + Success

*Internal applicants limited to CSU employees only*

Basic Needs Program Coordinator

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus.  Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect  Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code.  The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Food+Shelter+Success 

This is a one-year probationary position.

Time Base

Full-Time

Work Schedule

Monday through Friday; from 8:00 am to 5:00 pm

$5,540.00 Per Month, ($66,480.00 Annually)

Salary is commensurate with experience.

Under general direction of the Director for the Basic Needs Office the Basic Needs Program Coordinator (BNPC) supports the development and implementation of SF State’s student basic needs programming aimed at addressing student food and housing insecurity. The BNPC is responsible for the planning, coordination, daily operations, and evaluation of these diverse student programs in collaboration with on-  and off-campus partners. The BNPC will oversee the basic needs requests from the care & support intake form and help navigate student referrals to the rest of the Basic Needs team. This also includes working with the financial aid office to allocate homeless prevention funds and basic needs emergency funds to students needing this resource. The BNPC works collaboratively to further develop sustainable student programs that promotes dignity, minimizes marginalization, advances student success, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent is responsible for marketing and outreach to increase visibility of student challenges and resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The BNPC also supervises student assistants, and/or advises student volunteers.

Position Information

• Oversee incoming request for support from our intake form, Basic Needs email account, and student walk-ins. Serve as the point person to provide referrals to the Basic Needs staff and on/off campus resources.
• Meet with students in-person, on the phone, or zoom to triage the student’s current crisis
• Facilitate problem-solving services and assessments for internal resources such as homelessness prevention and basic needs emergency funds, emergency meal cards, and grocery cards.
• Manage the workflow of our case management software.

• Lead the coordination and daily implementation of student programs, including:
  • Student hygiene supplies, parenting supplies, and snack program supplies
  • Student emergency meal cards
  • Homeless prevention funds, basic needs emergency funds, and Hope Crisis Funds;
  • SparkPoint financial coaching services
• Collect and report student participant engagement data to inform program improvements; and
• Recruit, train, supervise, and coordinate student interns and volunteers. Provide program information to faculty and staff

• Coordinate weekly visibility tabling and outreach to increase student program awareness and participation;
• Facilitate presentations and trainings for student organizations/groups, classes, departments, and colleges;
• Conduct regular outreach and awareness programs on CalFresh for the campus community;
• Coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days;
• Work collaboratively with the Marketing and Communications Specialist to develop and disseminate marketing, outreach, and social media posts in support of student programs; and
• Serve on related campus committees in order to bring forward basic needs challenges as part of student’s holistic health and success.

This position requires the successful completion of a background check.

• →Master’s degree in Social Work, Counseling, Public Health, Student Affairs, or related field;
• →Experience in a multicultural, urban setting;
• →Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs;
• →Experience working with local community resources and developing partnerships that enhance student success;
• →Demonstrated ability in managing difficult and complex situations involving under resources and high-need students;
• →Demonstrated effectiveness in working with college age populations, and providing student services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs;
• →Demonstrated ability to develop a strong working knowledge of campus, local community and private health and welfare resources; and
• →Demonstrated ability to work collaboratively with campus departments including the Office of Student Life, Campus Recreation, Student Health Services, Residential Life and Undergraduate Advising.

Incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staffs. Some evening and weekend hours may be required.

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

*Internal applicants limited to CSU employees only*

Thank you for your interest in employment with California State University (CSU).  CSU is a state entity whose business operations reside within the State of California.  Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception.  While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

Pursuant to Education Code Section 89521, the CSU is required to contact the current and/or former employer(s) of an applicant in the final stages of the recruitment process and make a reasonable attempt to obtain information regarding any prior misconduct by the applicant within the last seven years.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
 

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