Business Systems Analyst I

Are you interested in using business analysis, data, and technology to support student enrollment services? San Diego State University’s Enrollment Services division is seeking a Business Systems Analyst I to support business and systems analysis, data analysis, query development, testing, troubleshooting, and operational support for systems that serve Admissions, Financial Aid, and Student Records.

Under the direct supervision of the Senior Associate Vice President for Enrollment Services and Financial Aid and in coordination with the Business Systems Analyst Lead, the Business Systems Analyst I works with Enrollment Services stakeholders, campus partners, and IT project teams to document business processes, gather requirements, analyze operational needs, and support process improvements. The role provides technical support for PeopleSoft Campus Solutions and related enterprise systems, including uAchieve, NextGen Scholarship, Slate CRM, and OnBase.

The Business Systems Analyst I performs routine system maintenance and configuration support, develops and validates SQL queries and reports, assists with testing system updates and enhancements, and troubleshoots issues using established procedures. The Business Systems Analyst I also prepares business requirements, test scripts, process guides, and other documentation while maintaining confidentiality and following applicable data governance, privacy, security, and records-management requirements.

• →Business Analysis: Collaborate with Enrollment Services stakeholders, campus partners, and IT teams to gather information, document processes and requirements, and identify operational and technology needs.
• →System Support: Provide routine operational support for PeopleSoft Campus Solutions and related enterprise systems, including configuration updates, data validation, troubleshooting, and escalation of complex issues.
• →Query Development: Develop, maintain, and troubleshoot SQL queries, reports, and data extracts using established techniques; validate results for accuracy and alignment with business requirements.
• →Testing and Maintenance: Prepare test cases, execute established test scripts, document results, and assist with testing system updates, maintenance packs, bundles, enhancements, exception processing, and error reporting.
• →Process Improvement: Assist with analyzing data and operational processes, identifying potential improvements, supporting system enhancements, and helping resolve issues across business and technology interfaces.
• →Technical Documentation: Prepare business specifications, process guides, training materials, data definitions, query documentation, and other project materials.
• →User Assistance: Provide basic system demonstrations and technical assistance to Enrollment Services staff, explain query and report results, and offer guidance on established system procedures.

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Office of Evaluations, Prospective Student Services, Out-of-State Recruitment and Strategic Partnerships, International Recruitment, Class Schedule, Communications, Financial Aid, Scholarships, and the Cal Coast Student Financial Center. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.

For more information regarding Enrollment Services, click here.

Equivalent to a bachelor’s degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

• Experience in the business analysis of process improvement, application development, or project management in higher education or other regulated industries.
• Strong technical skills, including proficiency in SQL.
• Goal-oriented with strong initiative, imagination and organizational qualities.
• Ability to work under tight deadlines and manage multiple priorities simultaneously
• Ability to analyze complex problems is preferred.
• Working knowledge of PeopleSoft Campus Solutions is preferred.
• Previous experience working in a college or university division supporting admissions or registration and records management is preferred.
• Familiarity with CSU and SDSU academic policies is preferred.
• Experience writing queries is preferred.

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Apply by November 14th, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.  Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Danan Pacheco at dpacheco@sdsu.edu.

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