Digital Accessibility Specialist

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year. 

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. 

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 22 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

Under the general direction of the Deputy Chief Information Officer & Information Security Officer, the Digital Accessibility Specialist works independently with minimal supervision and provides expert technical, strategic, and programmatic leadership for the University's digital accessibility program. The position serves as a key technical advisor to management and campus partners and leads the design, development, implementation, monitoring, and continuous improvement of accessibility technology solutions across digital content, instructional materials, web technologies, and information and communication technology (ICT) procurement.

This position serves as the University's Accessible Technology Initiative (ATI) Compliance Coordinator and primary liaison to the CSU Chancellor's Office for ATI reporting, meetings, and systemwide activities. The position leads campus digital remediation and accessibility assessment efforts; establishes strategies, standards, procedures, quality assurance practices, and measures of success; evaluates complex accessibility risks; and recommends innovative and scalable solutions that support compliance with applicable accessibility requirements, including Title II of the Americans with Disabilities Act.

Work is performed with a high degree of autonomy, technical expertise, and leadership. The position provides expert guidance to accessibility, web, instructional technology, procurement, and other technical staff; leads complex cross-functional accessibility initiatives; works directly with vendors to resolve accessibility barriers; and provides work direction to accessibility staff and oversight of a student workforce supporting remediation and other digital accessibility activities.

• Lead the University’s digital content and instructional materials accessibility assessment and remediation program, including complex and high-impact accessibility issues across documents, multimedia, web content, applications, and other digital materials.
• Establish and continuously improve scalable remediation workflows, production standards, testing protocols, quality assurance practices, and service expectations that support Title II readiness and ongoing compliance.
• Lead automated and manual accessibility testing of websites, electronic documents, instructional materials, and third-party applications, providing expert technical guidance and remediation recommendations to campus partners.
• Identify, evaluate, test, and implement emerging accessibility technologies, tools, and software solutions that improve the scalability, integration, monitoring, and quality of accessible digital content.
• Develop and implement accessibility training, resources, templates, and consultation services that build campus capacity and support faculty and staff in creating accessible digital materials.
• Evaluate accessibility and assistive technology trends, tools, services, and practices; assess their institutional impact and make recommendations for adoption, improvement, or replacement.

• Serve as the University’s ATI Compliance Coordinator and primary liaison to the CSU Chancellor’s Office, representing the University in systemwide accessibility meetings, working groups, training, reporting, and related activities.
• Lead institutional accessibility compliance planning, including ATI plans, assessments, reporting, and implementation of Title II requirements, CSU policies, standards, and other applicable accessibility requirements.
• Serve as a key technical advisor to campus leadership and departments on digital accessibility strategies, risks, priorities, resource needs, technology decisions, and complex accessibility issues.
• Lead accessibility assessments within the University’s ICT procurement process, including review of VPATs and Accessibility Conformance Reports, product testing, risk identification, and development of remediation, mitigation, or alternative access plans.
• Work with campus partners and vendors to resolve accessibility barriers, establish remediation commitments, and provide expert technical guidance for technology purchases and implementations.
• Develop and maintain campus accessibility standards, procedures, implementation plans, technical guidance, and measures of success while coordinating campus-wide accessibility initiatives and cross-functional collaborations.

• Lead complex, strategic accessibility projects and implementations involving multiple campus departments, technical disciplines, vendors, and stakeholders.
• Establish program metrics and analyze accessibility, remediation, procurement, web, instructional materials, and compliance data to evaluate effectiveness, identify risks and trends, and measure institutional progress.
• Use program data and institutional priorities to establish accessibility goals, recommend strategies and investments, and guide future program direction.
• Monitor program expenditures, staffing capacity, technology needs, workloads, and service levels, and allocate resources based on compliance requirements, institutional risk, and strategic priorities.
• Provide direction, technical guidance, mentoring, and consultation to professional staff, student assistants, technical teams, faculty, and campus partners on complex accessibility issues.
• Develop and implement new procedures, technical approaches, documentation, and operating practices when existing methods are insufficient to address complex or emerging accessibility needs.

1. Perform other job-related duties and special projects as assigned.

• Expert knowledge and understanding of accessibility technology concepts, principles, protocols, and best practices.
• Advanced and comprehensive knowledge of universal design for learning, accessibility monitoring and remediation, and/or related Initiatives.
• Expert analytical and organizational skills to organize, prioritize, and coordinate the successful completion of large, complex, and strategic system development, and/or integration, upgrades, or migration projects.
• Expert communication and interpersonal skills to effectively lead complex and strategic projects and initiatives as well as to impact technology strategies
• Ability to work with vendors to communicate and resolve specific problems.
• Expert knowledge of data analysis tools and processes and relevant accessibility applications and systems.
• Ability to be proactive and understand problems from broad, interactive perspectives and develop solutions that combine information and ideas in new, unprecedented ways.
• Capable of leading teams and implementation efforts for assigned projects

Equivalent to a bachelor’s degree in a related field and five years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

• Five years of progressively responsible experience in digital accessibility, accessible technology, or a related area.
• Experience leading or coordinating a digital accessibility program.
• Experience working in higher education.
• Experience with the CSU Accessible Technology Initiative (ATI).
• Knowledge of Title II digital accessibility requirements.
• Experience completing accessibility compliance reports, implementation plans, or assessments.
• Experience with instructional materials and document remediation, including PDF, Word, PowerPoint, and multimedia.
• Experience evaluating websites and digital applications for accessibility.
• Experience with ICT procurement accessibility, including reviewing VPATs and Accessibility Conformance Reports (ACRs).
• Experience developing accessibility training, resources, standards, or procedures.

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
• The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment. 
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• May require occasional evening or weekend work to support campus operations.

Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

To receive full consideration, applicants must complete and submit the required online application by the priority screening date listed on the Careers at CSUMB website. Applications received after this date may be reviewed at the University’s discretion. All submitted materials become the property of CSUMB and will not be returned.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu

All employees must be eligible for employment in the U.S.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

Please view the California State University Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX at: https://www2.calstate.edu/titleix

Resources and contact information for the CSU Monterey Bay Title IX can be found at: Title IX | California State University Monterey Bay

CSUMB is a smoke and tobacco-free campus.

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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