Document Processing Coordinator

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Department/Unit Information:

Imaging Data Processing department supports essential processes for admissions, graduation, transfer credit evaluation, student success, student services and Financial Aid. The department works with highly confidential student data and is required to process documents and information in a very efficient and effective manner under competing deadlines and constantly shifting priorities.

Imaging Data Processing is responsible for the integrity and quality of thousands of document images delivered through various sources. The department evaluates and tests updates for current technologies and document imaging systems to ensure successful implementation. It serves as a point of contact to numerous offices who require assistance with all aspects of imaging: utilization/understanding/interpreting/locating documents. It is also responsible for documentation and training.

Specific Position Summary:

This position is essential due to the high demand for imaging processes with a high volume of coordination for prep and processing of student records at Admissions & Outreach, The Office of the University Registrar, Financial Aid, International Programs & Global Engagement, Veterans Success Center, Student-Athlete Resource Center, and Disability Access Center areas.

This position serves staff in various offices where incoming student transcripts, student records, and financial aid documents are part of their processes providing all the groundwork for them. Under the lead work direction of the Student Records Data and Systems Specialist, this position is responsible for providing lead work direction and coordinating the work of a number of student assistants.

General knowledge of data processing systems and their use, data processing procedures, basic programming elements and computer terminology.

Ability to lead and train others; understand, interpret, and apply policies and procedures; follow oral and written directions; communicate effectively; and analyze situations accurately and take effective action.

Equivalent to three years of experience in the performance of general office clerical work, two years of which shall have involved journey-level data control activities. In addition, education above the high school level may be substituted for up to one year of required general clerical experience on the basis of either, (a) one year of general education being equivalent to six months of experience, or (b) one year of education of a business, commercial, or data processing nature being equivalent to one year of experience.

1. Demonstrated understanding of document imaging process, electronic transcripts (and other academic data), data exchange and uploads, and business process workflows for multiple administrative departments.
2. Ability to understand and use different applications and technologies (e.g. OnBase Workflow and Imaging, optical character recognition (OCR) software, PeopleSoft) and be able to perform multiple tasks such as: uploading data, scanning, indexing, verification, and quality control of scanned images.
3. Ability to develop, create, and deliver training documentation of processes and procedures.
4. Demonstrated ability to understand current processes and workflows and be able to analyze them to recommend changes to increase efficiency and effectiveness.
5. Good organizational and time management skills.
6. Ability to work independently as well as collaboratively in a team environment.
7. Ability to troubleshoot and resolve scanning and data entry issues.
8. Ability to work in a high-production environment and coordinate workloads.
9. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Satisfactory completion of the background check process.

Resume and Cover Letter

Failure to upload required documentation may result in disqualification.

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. 

The lush, 300-acre park-like campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million.

Sacramento State proudly serves as a Hispanic-Serving Institution (HSI), Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and Black-Serving Institution (BSI). The university enrolls around 31,000 students from the Greater Sacramento Region, throughout California, across the nation, and around the world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California's capital university, Sacramento State transforms lives by preparing all students to lead, serve, and succeed. We are committed to our designations as a Hispanic Serving Institution, an Asian American Native American Pacific Islander Serving Institution, and a Black Serving Institution, and to intentionally serving students reflective of these designations and all students who have been historically underserved in education.”

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. 

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Sacramento State, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

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