Executive Director, Operations

MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

CSU Dominguez Hills is seeking an experienced, collaborative leader to serve as its next Executive Director, Auxiliary Operations. Reporting to the Vice President of Administration and Finance, this senior leader will guide Toro Auxiliary Partner’s (TAP) day-to-day administrative and operational functions, strengthen business processes and controls, and help the organization advance its service and growth priorities.

TAP is a vital partner to California State University, Dominguez Hills. Its work spans Human Resources, Financial Services, Procurement, Information Technology, and Commercial Services, with partnerships supporting campus dining, the University Bookstore, and filming activities. TAP also provides services for student organizations, sponsored research and programs, and the university’s philanthropic foundation. Through this work, TAP supports the university’s educational mission and contributes to the experience of students, faculty, staff, and the wider community.

• →Provide executive leadership for TAP operations, setting priorities and performance expectations aligned with TAP and university goals.
• →Lead and support managers and staff across administrative and operational functions, promoting accountability, collaboration, and service quality.
• →Advise the Vice President of Administration and Finance on operational priorities, organizational needs, risks, and strategic initiatives.
• →Oversee key business processes, including operational approvals, payroll-related workflows, accounts payable, and service requests.
• →Strengthen policies, procedures, internal controls, and documentation; coordinate operational readiness for audits and guide corrective actions.
• →Oversee vendor and service-provider relationships, monitor service expectations, and support continuity of operations.
• →Lead process improvement, technology implementation, organizational change, and cross-functional initiatives.
• →Assess staffing, organizational structure, and service delivery models, recommending improvements that help TAP meet evolving needs.

• A bachelor’s degree in business administration, public administration, finance, operations management, or a related field, and 7–8 years of progressively responsible experience in administration, business operations, or organizational management, including at least three years of significant leadership and supervisory responsibility; equivalent combinations of education and experience may be considered.
• Experience leading complex administrative or business operations and exercising sound judgment on sensitive or high-impact operational matters.

 Knowledge, Skills, and Abilities:

• Comprehensive knowledge of organizational and operational management principles and practices.
• Demonstrated ability to lead complex administrative and business operations.
• Knowledge of internal controls, compliance, business processes, and risk management.
• Demonstrated ability to manage vendor and service-provider relationships.
• Ability to analyze complex operational issues, develop solutions, and exercise sound independent judgment.
• Strong leadership, organizational, communication, and relationship-management skills.
• Ability to develop and implement policies, procedures, performance measures, and process improvements.
• Ability to manage multiple priorities and coordinate work across organizational units.
• Ability to work collaboratively with senior administrators, managers, employees, campus partners, and external business partners.
• Ability to operate effectively within a higher education, auxiliary, nonprofit, or similarly complex environment.

• A master’s degree in business administration, public administration, finance, organizational leadership, or a related field.
• Senior management experience in higher education, an auxiliary organization, nonprofit, public-sector, or similarly complex setting.
• Experience with self-supporting or commercial operations, vendor relationships, service agreements, and administrative business processes.
• Familiarity with California State University or CSU auxiliary operations. 

To view the full position description, click “Position Description” above.

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Hiring Ordinance and State Law.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.
• California State University Dominguez Hills is not currently sponsoring staff or management positions for H-1B employment visas.
• The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
• Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.

Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Learn more about working at the California State University and the impact of our mission.

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