Residence Hall Coordinator (Student Services Professional II)

Passionate about creating a welcoming community where students feel at home, build connections, and thrive? San Diego State University is seeking a Residence Hall Coordinator to join our Residential Education Office and help create a vibrant, inclusive living-learning experience for students.

As a Residence Hall Coordinator, you'll support the student experience in an apartment-style residential community housing approximately 350–800 continuing students. This live-in position offers the opportunity to build meaningful relationships with residents, supervise and mentor student leaders, coordinate community-building initiatives, and provide guidance through everyday challenges. You'll also play an important role in student well-being, conflict resolution, crisis response, and the daily operations of the residential community.

Working alongside a collaborative Residential Education team, you'll help create a safe, supportive environment where students can grow academically, personally, and socially.

• →Foster a welcoming residential community through student engagement, educational programming, and community-building activities.
• →Supervise, mentor, and support a team of 8–22 Resident Advisors and Community Assistants in creating positive student experiences.
• →Provide student guidance, conflict resolution, conduct meetings, and referrals to campus support services.
• →Coordinate daily residence hall operations, including facility needs, safety, security, and student concerns.
• →Serve as a Conduct Coordinator and University Judicial Officer, addressing behavioral concerns, adjudicating cases, and promoting student learning and responsibility.
• →Participate in a 24-hour on-call duty rotation, providing crisis response and support during campus emergencies.

• Full-time, benefits eligible, temporary position with an anticipated end date of June 30, 2027, with the possibility of reappointment of up to 3 years.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

SDSU’s Residential Education Office plans and administers programs and services across the university’s residence halls and apartment communities. As part of the Division of Student Affairs and Campus Diversity, the office creates safe, supportive, and inclusive living-learning environments that promote students’ academic success and personal growth through academic support, faculty engagement, educational and community-building programs, student leadership development, and multicultural learning opportunities. Its goal is to help students develop holistically as scholars, citizens, and leaders while fostering diversity, civic responsibility, and a strong sense of community.

For more information regarding the Residential Education Office, click here.

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration  or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.  A master’s degree in a job‑related field may be substituted for one year of the professional experience.

• Master’s degree in Higher Education, Student Services, Counseling, or a related field strongly preferred.
• Three years of residence hall experience beyond the Resident Advisor preferred.
• Knowledge of student development principles, residential education programs, and student support services in a higher education setting.
• Experience supervising, training, mentoring, and evaluating student staff, including Resident Advisors or similar student leadership roles.
• Knowledge of student conduct policies, conflict resolution, and restorative approaches to addressing student behavior.
• Crisis intervention, including serving in an on-call duty rotation for campus.

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

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All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.