Systems Administrator II

Join San Diego State University as a Systems Administrator II and help support the enterprise technologies that power the SDSU Library. As the technical administrator for the library's Ex Libris Alma and Primo platforms, you'll configure and optimize cloud-based library systems, support integrations with campus applications, and partner with Library faculty, CSU colleagues, and vendors to deliver reliable, user-focused services that support teaching, learning, and research.

This is an excellent opportunity for someone who enjoys enterprise application administration, solving technical challenges, and improving systems that have a meaningful impact on the campus community.

• →Library Systems Administration
  • →Configure, maintain, and enhance Ex Libris Alma, Primo, and related library services.
  • →Implement configuration changes to support Library operations and evolving campus needs.
  • →Develop documentation, test new features, and provide guidance on library system functionality.
• →Systems Integration & Support
  • →Support integrations between library systems and campus enterprise applications, including identity management and authentication services.
  • →Troubleshoot system, integration, and data synchronization issues to ensure reliable access to library resources.
  • →Coordinate with Library staff, campus IT teams, and CSU partners to resolve technical issues and implement new functionality.
• →Collaboration & Continuous Improvement
  • →Partner with Ex Libris, vendors, and CSU colleagues to evaluate enhancements, coordinate testing, and improve system performance.
  • →Develop reports, analyze system data, and identify opportunities to improve workflows and business processes.
  • →Contribute to ongoing enhancements that strengthen library technologies and the user experience.

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

We're looking for someone who enjoys administering enterprise applications, collaborating with users, and improving technology services.

Experience in one or more of the following is highly desirable:

• Library platforms such as Ex Libris Alma, Primo, Sierra, Koha, or similar integrated library systems
• Enterprise SaaS applications
• Systems integrations, APIs, or web services
• Identity management and authentication technologies (SSO, SAML, LDAP)
• SQL, reporting, or data analysis
• Higher education or library technology environments

• Full-time, benefits eligible, permanent/probationary position.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

• Experience supporting or administering library systems (e.g., Alma, Primo, or other integrated library systems) or comparable enterprise platforms.
• Experience working with data analysis, reporting, or analytics tools.
• Experience supporting system integrations, data workflows, or data exchange technologies (e.g., XML, JSON, APIs, or similar).
• Demonstrated ability to support system configuration, testing, implementation, and ongoing enhancements.
• Experience providing technical training, documentation, or user support in a professional environment.
• Preferred:
  • Experience working in an academic library or higher education environment.
  • Experience with Ex Libris Alma, Primo, or other library services platforms.
  • Experience with enterprise authentication, reporting, analytics, scripting, or automation technologies (e.g., SSO, Shibboleth, SAML, Python, SQL, or similar).
  • Experience participating in cross-functional technical projects involving technical and non-technical stakeholders.

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

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All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.