Agency Information Technology Manager

Introduction

\r\n\r\n\r\n\r\nThe State of Connecticut, Office of the State Comptroller (OSC) is seeking a skilled and collaborative Agency Information Technology Manager to manage the business and functional support teams focused on the delivery of key Human Resource services within Core-CT.��The selected candidate will work closely with OSC management, technology teams, state agencies, vendors and other business stakeholders.\r\n\r\n\r\nWHAT WE CAN OFFER YOU\r\n\r\n\r\n View our State Employee Benefits Overview page!\r\n Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut.\r\n Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer.\r\n\r\n\r\nPOSITION HIGHLIGHTS\r\n\r\n\r\n Full-Time, 40 hours per week\r\n Monday through Friday\r\n Location: 165 Capitol Avenue, Hartford, CT 06106\r\n\r\n\r\nABOUT THIS ROLE\r\nThis position will oversee the day-to-day coordination of business activities and management of the HCM service delivery team.� Services include the following modules:� Human Resources (HR), Time and Labor, Benefits, Active and Retiree Payroll, Customer Response Management (CRM) and Pension.� ��\r\n\r\n\r\n\r\n\r\nThe individual in this role will review and establish system and business priorities to address user related HCM issues and requests, as well as work directly with the technical services team to ensure system reliability, execution of key business functions and accuracy of ERP data and processes.�\r\n�\r\nABOUT US\r\nThe Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public.�\r\n\r\n\r\nWe are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces.\r\n\r\n\r\nThe Core-CT Technology Division is an inter-agency team that supports and helps maintain Core-CT, used by over 10,000 state employees for financial, human resources, and payroll functions. The division maintains and upgrades Core-CT, provides analysis, maintains the comptroller’s technical infrastructure, and is responsible for web development for the comptroller’s communication sites.\r\n\r\n

Selection Plan

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.�\r\n\r\n\r\nBEFORE YOU APPLY\r\n\r\n\r\n Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.��\r\n Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.�\r\n Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.�\r\n Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.�\r\n Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.� Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing osc.hr@ct.gov.\r\n Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.�\r\n Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.�\r\n\r\n\r\nAFTER YOU APPLY\r\n\r\n\r\n Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”\r\n Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).\r\n Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this Interview Preparation Guide to make the best impression!\r\n Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks, subject to the provisions of Section 31-51i and conducted in accordance with Section 29-17a of the Connecticut General Statutes. Selection for employment is contingent upon satisfactory completion of the background investigation.\r\n Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.��\r\n The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class.\r\n Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees.\r\n\r\n\r\nCONNECT WITH US\r\n\r\n\r\n Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions.�\r\n If you have any questions about this recruitment, please contact the agency’s human resources team at osc.hr@ct.gov.\r\n Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news.\r\n\r\n\r\n

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a Constitutional Office\r\nthis class is accountable for directing the management of all agency\r\ninformation technology systems, applications development, systems maintenance\r\nand related functions.\r\n

EXAMPLES OF DUTIES

\r\n Directs staff and operations\r\n of an agency information technology system;\r\n Coordinates, plans and\r\n manages division activities;\r\n Formulates program goals and\r\n objectives;\r\n Develops or assists in\r\n development of related policy;\r\n Interprets and administers\r\n pertinent laws;\r\n Evaluates staff;\r\n Prepares or assists in\r\n preparation of division budget;\r\n Maintains\r\n contacts with individuals within and outside of division who might impact on\r\n program activities;\r\n Establishes priorities for\r\n systems development and information technology projects in accordance with\r\n agency requirements;\r\n Develops plans for future\r\n utilization information technology services in overall agency program;\r\n Ensures development of high\r\n quality, low-cost technology solutions aligned with needs of agency;\r\n Aligns information\r\n technology planning with business strategy;\r\n Leads and influences\r\n development of standards and decisions regarding changes to systems/applications;\r\n Stays abreast of local,\r\n regional and national industry trends;\r\n Coordinates use of key people,\r\n resources, technologies, processes and capabilities to reach strategic goals;\r\n Plans and supports\r\n information technology staff development;\r\n Leverages technological\r\n solutions to meet business needs;\r\n Leads the recruitment and\r\n hiring of staff, including outreach, interview and selection;\r\n Performs\r\n related duties as required.\r\n\r\n

KNOWLEDGE, SKILL AND ABILITY

\r\n Considerable knowledge of\r\n \r\n and\r\n ability to apply management principles and practices;\r\n relevant state and federal\r\n laws, statutes and regulations;\r\n information technology\r\n methods, techniques and equipment;\r\n \r\n \r\n Considerable\r\n \r\n interpersonal skills;\r\n oral and written\r\n communication skills;\r\n \r\n \r\n Considerable\r\n ability to analyze information technology system problems and implement\r\n effective solutions.\r\n\r\n

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Ten (10) years of experience in computer or network\r\noperations, systems development, information technology analysis and planning.\r\n

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Three (3) years of the General Experience must have been in a lead\r\ncapacity.\r\n\r\n\r\nNOTE: For state employees this experience is\r\ninterpreted at the level of an Information Technology Analyst 3.\r\n\r\n

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

\r\n College training in management information\r\n systems, computer science or an information technology related area may be\r\n substituted for the General Experience on the basis of fifteen (15) semester\r\n hours equalling one half (1/2) year of experience to a maximum of four (4)\r\n years for a Bachelor's degree.\r\n A\r\n Master's degree in management information systems, computer science or\r\n electrical engineering may be substituted for one (1) additional year of the\r\n General Experience.\r\n \r\n\r\n

PREFERRED QUALIFICATIONS

\r\n Experience with ERP Systems, specifically with PeopleSoft 9.2 HCM.\r\n Experience in Human Resources, Time and Labor, and Benefits applications.\r\n Experience managing Peoplesoft applications or a similar ERP system.\r\n Experience with the software development lifecycle.\r\n Experience with leadership roles.\r\n Experience with project management.\r\n Experience with State Human Resources and Labor policies and procedures.\r\n Experience analyzing HR business processes and requirements and implementing solutions.\r\n Experience with public sector human resource and financial systems.\r\n Experience analyzing information technology system problems and implementing effective solutions.\r\n Experience communicating information to diverse populations, including verbal and written communication.\r\n\r\n

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER\r\nThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.\r\n

ACKNOWLEDGEMENT

As defined by Sec.\r\n5-196 of the Connecticut General\r\nStatutes, a job class is a position or group of positions that share general\r\ncharacteristics and are categorized under a single title for administrative\r\npurposes.� As such, a job class is not\r\nmeant to be all-inclusive of every task and/or responsibility.\r\n