Student Resource Hub Assistant

Under the direction of the Associate Dean of Student Development, or designee, the Student Resource Hub Assistant is accountable through effective performance in these essential duties:

Key responsibilities include: 

• →Communicates effectively via email, phone, and in person; manages phone communications and appointments, including scheduling and following up with Student Resources Hub visitors and students.
• →Engages in external community outreach and partnership to bring resources to the center.
• →Manages clothing and related donations, inventory, visual appearance, accessibility, and scheduling of community agencies visits.
• →Prepares detailed reports: tracking donations, utilization of resources, and community agencies visits for all visitors and students
• →Works closely with the Food Pantry Assistant, volunteers and student workers to maintain a clean and organized center.
• →Support students in accessing resources related to food, housing, transportation, and other identified basic needs.
• →Meets individually with students to assess needs, develop action plans, and connect them with relevant campus and community resources.
• →Participates in virtual trainings and meetings as needed.
• →Completes intake forms with new students accessing the Student Resource Hub and provides high-quality customer service to visitors.
• →Collaborates with the Associate Dean of Student Development and student clubs on event planning and related projects on basic needs
• →Refers issues and inquiries to the appropriate departments for resolution when necessary.
• →Outreach to students and the campus community regarding the Center and participates in campus related activities.
• →Supports Student Resource Hub related initiatives as requested.

This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.

Bachelor's degree in human services or a closely related field,

Required Knowledge, Skills, and Abilities:​​

• Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
• Excellent interpersonal, oral, and written communication skills
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

• $43.70 per hour 

For more information, visit: Human Resources - Future Employees / Human Resources -Labor Contracts

To apply, please submit the following:

• A cover letter
• A current resume

In your cover letter, you must clearly address how your experience and skills align with each of the required and preferred qualifications.  The cover letter may be entered as text in the application system or uploaded as a single combined file with the resume.

• Incomplete applications or those submitted after the closing date will not be considered
• Links to external resume or profile sites will not be accepted
• Apply online at: www.ct.edu/hr/jobs
• CT State Community College cannot sponsor work visas.
• Applicants must be authorized to work full-time in the United States

Employment offers are contingent upon:

• Proof of eligibility to work under the Immigration Reform and Control Act (IRCA)
• Successful completion of a background check, including granting permission to contact current and previous employers for verification, reference checks, criminal history, and, when applicable, credit or driving history checks

CT State is committed to maintaining a safe campus community.

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. 

For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact CTState-CivilRights@ct.edu

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.