Electronic Payments Manager

Lead The Team Behind How Money Moves

Position Overview:

Reporting to the Direct of Accounting, this position will oversee the day-to-day delivery of our electronic payment services while leading our Electronic Payments Specialists, the team responsible for keeping transactions moving accurately, securely, and efficiently.

This is an opportunity for an experienced payments/accounting professional who understands payment processing, enjoys leading a team, solving complex operational challenges, improving processes, and helping shape what's next in payments.

Position Responsibilities:

Lead Payment Operations

Keep money moving smoothly across our payment channels including ACH, wires, checks, ATM operations, bill pay, P2P and mobile payments, remote deposit capture, and instant payments. Oversee processing, exception management, balancing, controls, and operational issue resolution.

Leadership & Development

Build a knowledgeable, confident payments team through hands-on leadership, coaching, training, and ongoing feedback while creating opportunities to expand technical and cross-functional expertise

Strengthen Risk & Compliance

Help protect our members and the Credit Union by maintaining strong operational controls and ensuring payment processes align with applicable regulations, requirements, and payment network rules.

Shape the Future of Payments

Partner across CUD and with external vendors to improve workflows, enhance payment systems, and identify smarter ways of working. You'll also help evaluate and implement new payment products and capabilities, leading testing, training, and operational rollout.

What We're Looking For:

• 3–5 years of related experience, preferably in electronic payments, deposit operations, or financial services
• Experience with payment channels such as ACH, wires, checks, ATM, bill pay, P2P/mobile payments, or remote deposit capture
• Supervisory or people-leadership experience preferred
• Familiarity with NACHA, Regulation E, BSA/AML, OFAC, and payment-related controls
• Experience troubleshooting payment exceptions, balancing issues, and operational challenges
• A continuous-improvement mindset and the ability to collaborate with IT, vendors, and cross-functional teams
• Strong judgment, communication, and problem-solving skills
• Bachelor's degree or an equivalent combination of education and experience preferred

Medical insurance, including a $0 cost plan option • HRA & HSA options • Two dental plans, including orthodontic coverage • Vision insurance • Flexible Spending Accounts • Employee Assistance & Wellness Programs

401(k) with early enrollment eligibility & generous employer match • Quarterly Profit Sharing Program, giving eligible employees the opportunity to share in CUD's financial success • Service Awards that recognize your dedication and celebrate career milestones • Bonus opportunities for eligible employees • Employee Loan Rate Benefit program, offering eligible employees loans at the Applicable Federal Rate (AFR) • Employer-paid Life, AD&D, Short- & Long-Term Disability Insurance • Supplemental insurance through Unum • Early access to earned wages

11 paid holidays • Vacation & sick pay • Vacation Cash Out Program, giving eligible employees the opportunity to cash out future vacation accruals twice per year • Bereavement & jury duty leave • Paid Volunteer Time Off to give back to your community • No nights & limited weekend hours • Ample free parking

Educational & Certification Assistance to help you build your skills and pursue your professional goals • LifeMart discounts on travel, hotels, childcare, groceries & more

Apply for this position at: https://cudenver.applicantpro.com/jobs/