Customer Support Representative

Tx-Irving-mid

Customer SupportCustomer Service Representative

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Quick Summary

Overview

Benefits: Dental insurance Health insurance Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance Vacation,

Technical Tools

Customer SupportCustomer Service Representative

Benefits:

Dental insurance
Health insurance
Vision insurance

Benefits/Perks

Medical insurance
Dental insurance
Vision insurance
Vacation, paid time off

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation

Qualifications

High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal

Benefits/Perks

Medical insurance
Dental insurance
Vision insurance
Vacation, paid time off

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.