Customer Support Representative/Retail Sales

Bc-Cranbrook-V1c 3p3mid

Customer SupportCustomer Service Representative

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Quick Summary

Overview

Benefits/Perks Employee discounts for Culligan in-home products Benefits available for full time employee Job Summary Culligan Water is seeking an individual experienced in customer relations.

Technical Tools

Customer SupportCustomer Service Representative

Benefits/Perks

Employee discounts for Culligan in-home products
Benefits available for full time employee

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills, work well with a team and be willing to take direction.

Responsibilities

Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Follow systems put in place
Refer unresolved customer grievances to designated departments for further investigation

Qualifications

High school diploma or GED
Minimum of one years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
Be able to pass drug and alcohol tests
Be willing to take a Criminal Record Check

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.